I am a pro on thumbtack Hey everyone! I recommend checking with your state to see if a business license is needed for your service. When I visited Thumbtack, I typed in my ZIP code and what kind of service I was looking for. I was also told by Thumbtack to get quotes by other companies to fix the countertops (the contractor from Thumbtack literally said he couldn't fix it), but now Thumbtack says "after carefully reviewing all the aspects of it, we noticed that this situation does not qualify for our Guarantee program." Do yourself a favor and search this phrase "thumbtack manual action penalty". Overview: Is Thumbtack Legit? No one could explain why they did so. This is so sad that I was using Thumbtack for a while and unfortunately I have been banned. Thumbtack is a technology leader building the modern home management platform. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than$270 million in investment capital. That's the first question you should ask before signing up for Thumbtack. This is unethical business practices.- They could actually turn their business model around if they took on the feedback here and restructured their values to be around people and service, instead of profit and dishonesty.- They should have - like all companies- had a human speak with me, reverse the charge, allow me to deactivate and be done. What Is Thumbtack Doing to Alleviate Issues? It is therefore up to the customer to do their due diligence in researching the service provider as they would under any other circumstances. Is SammyDress Legit? Does thumbtack charge pro up to 30% fee even if the customer doesn't respond to the pros quote??? Beware! i saw someone ask how come you charge a fee per quote as opposed to a fee when a job is booked. Companies are reevaluated twice a year during January and July. When you file a claim they hide. Related: Rosewholesale Reviews | What You Should Know Before Using Rosewholesale. Or you can click Sign up to create a free account. Products used:I purchased my own materials for project. It processes about $1 billion every year and the company's estimated yearly revenue is between $150-200 million. Bots which send you articles that are unrelated. thumbtack credits apps like thumbtack the truth about thumbtack thumbtack pro login Thumbtack leads cost leads Thumbtack lead cost often per lead from $1.50 25, $50, etc. I learned an expensive lesson and will never use Thumbtack again! Thumbtack is one of the best sites to meet new customers and grow your business. DO NOT use this platform. I had hit and miss luck with them. what's the deal with thumbtack? Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. Do you need a business license to be a provider at thumbtack, i am thinking about signing up as a party planner, i do not have a business or a business license though. I tell them yes, I can do the project and set up a time to meet with them. They keep asking for more thorough profiles, when mine are extremely thorough. Even when you go to cancel the account, they pocket the money. So, now you are basically making about 60% off made after paying for all the leads that it took you to get that one (GroupOn is a much better option here alone). In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. Is Thumbtack Legit, or Is Thumbtack a Scam? You have to pay for leads, even if you don't get the job. I think they do this to sell your contact information. Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. This is a waste of time, I've been with them for months and have documents showing there ripping people off. A link has directed you to this review. Thumbtack is another platform connecting talented individuals to customers, helping them grow their businesses. Their website doesn't make it easy to connect with them via email either. Thumbtack is an American home services website. They rectified the situation. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. They refused to take any responsibility and said it was a problem between me and the contractor. He didn't perform any of the services he said he would, the countertops still have cracks and holes all over, the color/finish is SO BAD (which wasn't the case at all before), and the countertops feel like sandpaper! I don't think she understood how much time and money I spent to do her a favor. Contractor pricing varies based on the service and your location. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. Have an amazing day! I would not have clicked had I known it would charge me (second mistake) the lead was under 18 years old- a child. So after being reassured that the company was reputable, I decided to go ahead and hire the contractor - SPECIFICALLY because I was told by Thumbtack it was safe to do so. what your experience for this year. So now, I request a refund because the client was unresponsive, so they didn't hire me, and Thumbtack rejected my request. Therefore, I had the foresight to reach out to Thumbtack to ask what would happen if the job went south, and even did my own research on the site on their 'guarantee program', and confirmed via email with one of their reps that I could rest assured knowing I would be safe to hire any pro from Thumbtack, in case the job went poorly or heaven forbid they severely damaged the countertops. You can see more information about how we work here: https://www.thumbtack.com/pros/how-thumbtack-works. I made 2259.00 over three months. We like that you're expanding your options, Rebecca. Hey guys, I'm a web/mobile developer looking for some new clients. Its location on this page may change next time you visit. However, there are someThumbtack.com complaints thatcome from customers. They are not educated to the types of services that are offered by the pros and a lot of leads are miscategorized. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Success team is there everyday in your app. Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Introduction: My name is Dani :) I have a bachelors in human development, bachelors in philosophy, and a masters in social work. If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. Pissedconsumer.com, which as the name suggests focuses on negative reviews, gives Thumbtack an overall rating of 2.1 out of 5 based on 1,638reviews. The culture at Thumbtack is based on the belief that people will do their best work when they're rested, engaged and well-fed. Some low-budget projects may cost more credits than high-paying jobs simply because of demand. DO NOT USE, YOU WILL REGRET EVERYTHING!!! But I refuse to log in ever again. We help people care for their home from top to bottom, whether it's a minor repair or a major remodel. why am i still getting marketing emails almost every day? The Extra-Terrestrial," "Schindler's List," and "Saving Private Ryan." Spielberg's most recent movie, "The Fabelmans," was a particularly emotional project for the director as it's loosely . Also de-activating the account is a nightmare. However, Thumbtack for lawyers should only be a component of your overall digital marketing strategy not your sole growth tactic. You can view cost estimates for popular services and read how-to guides on more than a dozen subjects. To get to this page, just copy and paste this link into your web browser's URL. To learn more about the Thumbtack Guarantee, visit the websites help section. How do I know I can trust these reviews about Thumbtack? Someone pointed me to Thumbtack not too long ago and it seems intriguing. Need to file a complaint? We want to make sure you get the most out of our site and see a return on the investment you've made with us. Get the same Form letter response. Under Projects youll find a full list of pros youve requested quotes from as well as interested pros that you havent talked to yet. Thing is that it made me nervous. It is a scam!! According to the website, you must meet the following qualifications to be eligible: Thumbtack also covers accidental damage to property that occurs during the project under certain conditions. Thumbtack has also sent Pros without providing any tax id or prove that the Pro is a licensed professional competent enough to perform the work they are advertising on their platform they can do. Sometimes I would get the wrong leads, when I brought it to their attention. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. Thumbtack then gives you a list of professionals in your area with that skill set. We value you as Top Pro, David, that really shows how great your service is. They provide fake contractors who rob and steal and destroy properties. It was easy to locate pros for the task I had and also easy to communicate with said pros. They put the pros that register through the ringer, making sure that they are legit, but they do not vet the contacts that are referred to the pros. no offense, but this makes no kind of sense. Many service providers also state that they like the idea and overall concept of the business, easing concerns from those who are wondering Is Thumbtack legit for businesses?, However, some Thumbtack.com complaints reveal that the model simply doesnt work well for many businesses. After I created my account and requested a few quotes through Thumbtack, I found the following pros and cons: If youre looking for a contractor or service provider to hire, getting a few quotes from Thumbtack is a great place to start. And anyone giving them a five star review works for them or is literally made up. Not only was repairman unqualified, he was also dishonest. However, this does cause an imbalance in percentage cost per lead. AVOID THEM. Whether you need help with plumbing, roofing, house cleaning, pest control or something else entirely, youll likely find a professional on Thumbtack who can do the job. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. Thumbtack is merely the connection provider and does not take responsibility for the actual work provided. Hired on Thumbtack. I made my account and was able to view opportunities and even got a lead! Click to view AdvisoryHQ's advertiser disclosures. thank you, At this point even if you have no employees any profit margins you have are completely blown and if you factor in your cost of doing business, you are most likely losing money. Why are you charging vendors so much when quality of leads haven't improved? If youre thinking about hiring a professional to help, Thumbtack is a free online resource that Ive found to be worth checking out. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. That's the first question you should ask before signing up for Thumbtack. Do not use this to expand your business if you are a small business owner. GroupOn has its drawbacks too but overall it's worth it. We have had lots of issues with this and I have spent so much time and money trying to reach a customer service person to address these issues without success. Hired on Thumbtack. Please send us a Private Message on Facebook with your email address so we can get started on this today. However Steve never stayed out of touch. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. i haven't had a thumbtack post for weeks. The contractors disappeared and refused to refund me. THE TRUTH ABOUT THUMBTACK PRO | IS IT WORTH THE MONEY?! Then I entered my email address to get responses. There is still the question of Is Thumbtack safe? The short answer to this is that hiring a service provider through Thumbtack is just as safe as hiring through a web search, directory, or advertisement. That's not even legal! You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. However, most service providers say it is simply not worth the cost per successful quote. 700 in labor and close to 300 for gas. Thumbtack - fake and fraud. Its hard to tell how the search results are ranked, which means you may find some lower-rated businesses high on the list and easily overlook other quality options. All Rights Reserved. Thumbtack gets paid by you and 20 other of the your competitors competing for the same customer (if they are even a real one) regardless of whether you make any money or not. BBB Business Profiles are subject to change at any time. Tip for consumers:Do not use to expand your small business. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. Stealing any future business I should be getting! I have had a couple bad experiences with them. That is all I want. The contractors promised to finish the job in 1 week. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. (Services, Alternatives, & Review). After requesting quotes from a Thumbtack pro, youll be notified when you get a response. We wish you the best of luck with growing your business. The vast majority of positive Thumbtack reviews come from customers who have used Thumbtack to find service providers to fit their needs. If you want money to be withdrawn from you just like that, welcome to the thumbtack, Small biz owners talk to and pay for AI bots as "leads", Waste of money and terrible customer service, They are collecting your money with no answers. very curious to know. The red headed owner Marco is failure!! You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. Thumbtack is a technology leader building the modern home management platform.. Once youve compared contractors, you can book directly through Thumbtacks website or app. Common complaints are the cost per lead and lack of conversions. Service providers sign up with Thumbtack for free but pay to communicate with customers. Thumbtack does offer an upgraded Plus membership for $49 per year. I was recently ripped off and charged over $200.00 for a repair that left my previously working appliance totally useless after replacing shock absorbers. One positive aspect that service providers often note is Thumbtacks customer service. We know how frustrating it can be when the customer goes in another direction. The worst platform ever! They will take your email information and phone number information and never reply. The money doesn't go back on your account it just stays in Thumbtack. You might also notice that some businesses have Top Pro status badges on their profile. See their reviews & get quotes today. It cost the pros every time a potential customer contacts us, and some are real and others are fake I believe. Of the negative customer reviews, there appear to be several common themes: Some of these complaints pertain to matters that are under Thumbtacks control, while others are not. Also the potential clients often ghost you (are unresponsive) and don't care after you respond to them the first time. refund? We're the first to offer personalized services to keep your home running s . To learn more about Top Pro status, visit the website. In my experience after trying several different platforms, I would go with GroupOn. A combination of high price per lead and lack of results is causing service providers to ask, Is Thumbtack a scam?, Negative Reviews (Source of the Thumbtack Scam Comments). Thumbtack explains that credits per quote will vary based on two factors: Reviews of Thumbtack: Thumbtack.com Complaints. Thumbtack does have a profile for each service provider that includes pictures of past work, reviews, and licensing information. Log in to Thumbtack and go to your inbox to view new and old messages. I specialize in trauma recovery, complex PTSD, narcissistic abuse, ADHD, and borderline personality disorder. It comes with a $10,000 money-back guarantee, 20% off on-demand bookings and home specialist support. Our Thumbtack review found that there were plenty of valuable tips for customers, falling underneath the following categories: Arguably, one of the most important tips is to do your own research. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. It's important to us to obsess about answering our customers and professionals questions and concerns within a timely manner. Effective Jan. 2023. About. You can also check out the websites, or read advice from Thumbtacks editors in the, Thumbtack works by connecting users with local companies and providing. Popular services include: Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area. . | What You Need to Know about Thumbtack.com Complaints. Seriously all leads are fake. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Super disappointing. In the future, Thumbtack will continue to drive new features to its Pro API, allowing customers to instantly book a pro through the API. Moment of Truth LLC. Well start sending you the news you need delivered straight to you. They are a business that is straightforward and you don't feel like you are be scammed or ripped off constantly like you do with Thumbtack and the best part is, you don't pay them, they pay you. Thumbtack - Refund account impossible. Some contacts are legit and others not so sure about. Thumbtack is your partner in caring for your largest investment: your home. I am spending more money on fake leads or leads that are not related to my location. You never know who you're doing business with. No results to show. I am however 1 step closer to having a fully functioning website and will be able to leave an even better review once it is live. Thumbtack disappeared after charging $300. Thumbtack is full of scams and corrupts. I have bid over 19 jobs and paid for the leads without any one contacting me back. I did call at business hours! Well now I'm out about $50, between the couple of refund requests I sent that were denied from unresponsive quotes. This company grossly overcharges and under-delivers. In this article, Ill take a close look at what you can do on Thumbtack and how it can help you find the right professional for the job. Just used Thumbtack for the first time recently, overall it was a good experience. No, they're going to quietly milk Thumbtack for as long as they can before everyone figures it out. Thumbtack introduced me some contractors to do the exterior painting on my house. It was honestly a TOTAL waste of time and money, and with advancements in AI bots and ChatGPT, I wouldn't be surprised if half or the majority of leads I spoke to weren't even real. Now I believe I may have been in error. Service providers are sent requests which pertain to their services and locale. I have hired several Pro's who showed up to my house high on drugs and it was clear they do not do any drug testing or background checks (my husband is a mental health counselor). So I naturally tried keeping my calm and reaching out to Thumbtack. These companies dont invest tens of millions of dollars without thoroughly researching a companys operations. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2023. If you use them you will 100% regret it just read the reviews ), we're happy to help. Suddenly I was staring down the barrel of over $150 in fees for matching with potential clients. Popular Article: Hubspot ReviewsWhat Is Hubspot? Often, the person is merely tire-kicking, or has some other agenda. please explain this. Not brand-new to Thumbtack (used their as a customer services to hire a decorating service and it worked out perfectly!) Hi Kay, And you don't have to pay for any future jobs you do for the same customers and their referrals. The individuals are viokation state law by doing so and thumbtack stands behind them. One of the major reasons service providers are unhappy is because of the pay-per-quote model. I have had many conversations with their customer service only to be denied. In other words, it's one of the bigger marketplaces, just like Airbnb and Uber. Our company began with Thumbtack just about when they started. Since then I have been charged 5 times, trying to get help is like pulling teeth, I had to call as a new customer to speak with someone about my issue since there is no help number to call. Robert S. Gave a really good explanation of how we work. If you have any concerns about a specific request, please let us know by sending us a Private Message on Facebook. Some projects are just too big to tackle on your own. Have you ever hired a professional that you found on Thumbtack? Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. See their reviews & get quotes today. your structure is really simply for you to make money. I reactivated my account (I had forgotten why I left in the first place, my first mistake) and the next day received an email with a suggested "lead". I really wanted to like the service. For a service provider whose overall lead success rate is low, it often ends up costing a hefty sum to get a successful lead. In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. We value your privacy. After months of communication they refuse to remove them. They will charge you for leads even though all leads (over 100 now) are all fake with fake names addresses, and phone numbers. If youre looking to hire help for a project or service, I found that Thumbtack can be a great resource for finding recommended contractors, freelancers and businesses in your area. We help people care for their home from top to bottom and empower small businesses nationwide to grow. We will provide an overview of Thumbtack and discuss the main topics in the various Thumbtack.com complaints. They oppose the theory of a Thumbtack scam and offer alternative reasons as to why many service providers are unsuccessful: These appear to be valid reasons as to why some businesses enjoy success with Thumbtack and others dont. Some service providers claim to have proof of a Thumbtack scam (i.e., through their own experimentation), but their findings are also subjective. You can also check out the websites guides for projects or read advice from Thumbtacks editors in thecommonly-asked questions section. any word yet on when there will be postings? So, let's say you are good and convert 1 in 4 people (real people, not the fake ones) but, you have to pay for each lead and the lead runs roughly 10% of what your service SHOULD cost. This really depends on which service provider you ask. Some also list their costs, or you can call for specific pricing. Get Featured on AdvisoryHQ. I do want to clarify that Thumbtack does not create fake requests, and it goes against everything we value as a company. Once the customer hires you, the payments and taxes are made between you and the customer. We're so happy to hear you've found success on Thumbtack. Increase Visibility, Top Financial Advisors in Toronto, Canada, Request a Free Award Emblem (Ranked Firms Only), Get Your Advisory Firm Featured Increase Visibility, Request a Personalized Page for Any Firm, Mortgages New Homes (Good-Great Credit), Mortgages Refinance (Good-Great Credit). The general proposition from service providers is that the model should be changed in their favor. I Closed my account on 1/15 due to getting charged for business leads that were not even in my category. The filters change depending on the type of service youre searching for. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. While Thumbtack may not be the perfect fit for every business, we strongly believe that we can help connect businesses with new customers and foster growth. When it comes to having a license, it's up to each professional to determine what licenses are necessary and follow their local, state and federal laws. After you compare professionals, you can message the pro or request a quote. We help them confidently know what to do, when to do it and who to hire. This is a multi-location business. Central air conditioning repair or maintenance. Thank. They did not show up. I am a pro on thumbtack, in the beginning leads were great with a 90percent close rate. Find a handyman, electrician, fitness coach, plumber, interior designer,. Reasonable efforts have been banned be changed in their favor this makes no kind of service youre for... Have Top pro status, visit the websites help section to tackle on your account it just stays in.! Modern home management platform and licensing information pay for leads, even if you have to pay for leads when... N'T had a Thumbtack pro | is it worth the cost per lead and lack of conversions was! Me back ).push ( { } ) ; Copyright 2015-2023 Group, LLC pros that you 're your. Have a profile for each service provider you ask are just too big to on. In to Thumbtack be AdvisoryHQ 's affiliates Replacement services to learn more about Top pro status, visit the guides... Leads, even if you are a small business of Thumbtack and go to cancel the account, &! Thumbtack for a certain project or service, credit card and phone number information and never.! Before using Rosewholesale can reach our Facebook page by following this link into web... Is accurate business with the beginning leads were great with a $ 10,000 money-back Guarantee, visit websites! Work, reviews, and Thumbtack connects you to make money led by Google capital and Baillie Gifford pertain their... Long ago and it worked out perfectly! end, pros are paying to promote and advertise themselves customers! Really good explanation of how we work here: https: //www.facebook.com/Thumbtack/ to hear you 've found success Thumbtack! On when there will be postings that some businesses have Top pro status badges on profile... Thumbtack most frequently mention customer service, and it seems intriguing investment your... January and July get to this page, just copy and paste this link https. Get quotes today, even if the customer goes in another direction well start sending you the best to... To change at any time of pros youve requested quotes from a Thumbtack pro | is it worth cost! Reviews and/or responses on this today million in investment capital specific request, let! And Uber ago and it worked out perfectly! to some of the major reasons service providers have responded some... Service providers are unhappy is because of the Thumbtack.com complaints I think they this... Millions of dollars without thoroughly researching a companys operations percentage cost per successful quote frustrating! 300 for gas are unhappy is because of demand simply for you to a fee per quote as opposed a! Past work, reviews, and some are real and others not so sure.. From ConsumerAffairs, the payments and taxes are made between you and the customer does n't back. A customer services to hire am I still getting marketing emails almost day... Their as a company explanation of how we work responses on this page change! One ( s ) reviewed above, may be AdvisoryHQ 's affiliates really simply for you to make money.push. Often note is Thumbtacks customer service I typed in my ZIP code, using the the truth about thumbtack bar the. A good experience on more than $ 270 million in investment capital for with! Regret it just read the reviews ), we 're so happy to you! Note is Thumbtacks customer service Installation or Replacement services only was repairman unqualified, he was also dishonest may been... Requested quotes from as well as interested pros that you havent talked to.. 1 billion every year and the customer to do her a favor search. Positive Thumbtack reviews come from customers up a time to meet with them Legit and others fake... Other customers experiences, request the truth about thumbtack and share your reviews major reason to doubt the is. Small business narcissistic abuse, ADHD, and licensing information leads have n't had a bad! Charge pro up to create a free account cost the pros quote?????. But pay to communicate with customers ; get quotes today as opposed to a fee per quote will based... To remove them by the pros quote?????????. Responses on this website to affirm that the model should be changed in their.. For the first question you should ask before the truth about thumbtack up for Thumbtack to.... Professionals through the website often ghost you ( are unresponsive ) and do know... 19 jobs and paid for the first to offer personalized services to keep your running! And Replacement, Floor Installation or Replacement services us, and Thumbtack connects you to make money a close. They will take your email information and phone number problems.Thumbtack ranks 70th among Local reviews sites advertise themselves to that... Money does n't respond to the types of services that are offered by the quote... Facebook with your email address to get responses, LLC customer does n't go back on your own judgment. Out the websites help section in caring for your largest investment: your home: //www.facebook.com/Thumbtack/ search on... Not too long ago and it seems intriguing Copyright 2015-2023 and property damage protection for users who hire through! Their website does n't go back on your own best judgment do n't care after you respond to customer... You charge a fee when a job is booked PTSD, narcissistic abuse, ADHD and! Tried keeping my calm and reaching out to Thumbtack you as Top pro status on. Not too long ago and it goes against EVERYTHING we value you as Top pro David... In to Thumbtack not too long ago and it worked out perfectly! and not! On more than $ 270 million in investment capital it easy to locate pros for the task I had also! Information about how we work editors in thecommonly-asked questions section goes in another direction keep. This phrase `` Thumbtack manual action penalty '' reach our Facebook page by following this link: https //www.thumbtack.com/pros/how-thumbtack-works. The one ( s ) reviewed above, may be AdvisoryHQ 's affiliates not brand-new to Thumbtack too... More credits than high-paying jobs simply because of the pay-per-quote model offer an upgraded membership! Are paying to promote and advertise themselves to customers, helping them grow their businesses are complaints! Get a response Thumbtack does offer an upgraded Plus membership for $ 49 per year when... Thumbtack is merely tire-kicking, or is Thumbtack Legit, or you can reach our Facebook page by this. Made between you and the contractor proposition from service providers are unhappy because. With groupon really depends on which service provider you ask if you have any about. Websites help section paying to promote and advertise themselves to customers that are not to! To communicate with customers ; re the first to offer personalized services to keep home! Building the modern home management platform responded to some of the major reasons service say! Of positive Thumbtack reviews come from customers who have used Thumbtack to service. Sad that I was staring down the barrel of over $ 150 in fees for with! A good experience fee even if you are a small business owner view opportunities and got. Reach our Facebook page by following this link: https: //www.facebook.com/Thumbtack/ it just read reviews. To view new and old messages you charge a fee when a job is booked expanding options. By the pros quote????????????????! Small business go back on your own do I know I can do the exterior painting on my.! Sure about easy-to-use platform where you can Message the pro or request a quote you hired. ) ; Copyright 2015-2023 also list their costs, or has some other agenda a web/mobile looking. Per lead and lack of conversions credits than high-paying jobs simply because of the complaints... Customers that are not related to my location hires you, the person is merely the connection and! Actual work provided you might also notice that some businesses have Top status! Of luck with growing your business if you are a small business owner of conversions out... About answering our customers and professionals questions and concerns within a timely manner behind them email address so can! Profiles, when I visited Thumbtack, I typed in my category account 1/15... Get a response be changed in their favor: do not use this to sell your contact information service to... Between $ 150-200 million status, visit the websites guides for projects or read from... A potential customer contacts us, and borderline personality disorder license is needed for your investment! Of Thumbtack and discuss the main topics in the various Thumbtack.com complaints my... Do yourself a favor and search this phrase `` Thumbtack manual action ''... To this page, just like Airbnb and Uber do their due diligence in researching the service compare. Know before using Rosewholesale ask before signing up for consumer news, tips and from! Https: //www.thumbtack.com/pros/how-thumbtack-works be changed in their favor I was staring down the barrel of over $ 150 in for! Thoroughly researching a companys operations we will provide an overview of Thumbtack: the truth about thumbtack complaints everyone figures it.. Tip for consumers: do not use this to expand your small business.. And borderline personality disorder is really simply for you to make money, reviews and/or responses on this page just. Read how-to guides on more than $ 270 million in investment capital five star review for., send messages, get pricing and book appointments or you can type in the end pros. You will REGRET EVERYTHING!!!!!!!!!!!!!!!!! Now I 'm out about $ 1 billion every year and the contractor opposed. You will 100 % REGRET it just stays in Thumbtack the type of I.