Please do not call the Customer Service number listed throughout this website. There were lots of people walking around as this is a hotel in Las Vegas. if(typeof loadStateSpecificContent == 'function') loadStateSpecificContent('_krf1rtqt'); I booked through a third-party, is everything pre-paid? Yes, we have the Venetian Poker Room located at The Venetian. View our privacy policy. Can I bring food and drinks back to our suite? No, all of our suites are non-smoking. endstream endobj startxref Your use of Caesars Rewards benefits and/or your continued participation in the Caesars Rewards program indicates your acceptance of the current Caesars Rewards program terms and conditions, available at https://www.caesars.com/myrewards/rules. To view your guest folio and email yourself a copy, go to venetianlasvegas.com/folio You will need to enter the last name on the reservation, suite number, and confirmation code to retrieve this information. Based on availability; additional charges may apply. Tell us whether this is for a past reservation or you're still at the hotel (this helps us decide whether negotiation or chargeback is a better option for your case). Welcome to Caesars Rewards, the casino industry's most popular loyalty program! Please note information marked with an * is required. Is there a mail drop off area for letters or packages? I stay recently at The Palazzo, I have heard many things about the property and certainly all are true, strategic location, infinite options of dining, entertainment, shooping, but must important a comfort bed to rest after long busy day. Ombudsman: First-time issues should be directed to the SPS Customer Service Department at 800-258-8602. When I went inside to use it, I heard and saw the bathroom trying to open. The faster you can get through the check-in process at The Venetian, the sooner you can start enjoying everything this amazing resort casino has to offer.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'feelingvegas_com-medrectangle-3','ezslot_3',107,'0','0'])};__ez_fad_position('div-gpt-ad-feelingvegas_com-medrectangle-3-0'); Each reservation request is subject to a limit of one suite, with each suite able to accommodate at most four guests. I enjoy exploring this crazy city with my hubby and riding fat tire bikes in the desert. Where can I store my luggage? If you would rather not worry about a car at all, there are shuttles to and from the airport for approximately $15 one way. In the Venezia tower, the pool is located at the lobby level and can also be accessed by crossing the bridge from the 10th floor of The Venetian guest elevators. Can I bring my own cooler into the resort? I was not wearing sweats and I always carry myself well. South Las Vegas, NV 89109 (702) 770-7000 (888) 320-7123 Room Reservations (877) 321-9966 [email protected] For new reservations, changes or cancellations to existing reservations online, click here. How can I request for tax exemption on my bill? Table minimums are adjusted based on business demands, and generally start at $10 during the week and $15 on weekends. 3730 S Las Vegas Blvd Las Vegas, NV 89158. We are unable to match your myVegas profile to your MGM Rewards account. 202259. If you cancel at least 72 hours before your stay, this is fully refundable. The most I expected from the hotel was at least an apology. Members of Grazie Rewards always get the best suite rate, exclusive email offers along with special promotions for dining and shows. Generally, yes, there will be funds held on the method of payment provided. The supervisor will be able to issue you a players card for rating. Venetian Meetings has an undeniable advantage as a fully integrated resort. MEDSUPP TFN(TTY 711) (toll free). After you have selected where you would like to play, provide the supervisor with valid identification. Is complimentary high-speed in-suite Internet included in my Resort Fee? Topgolf Swing Suites. If you need assistance cancelling an existing reservation contact Resort Services or cancel online. The daily Resort Fee includes:Access for two to the fitness facility at the Canyon Ranch spa + fitness, in-suite Internet access (Wi-Fi or Ethernet), boarding pass printing at the Concierge desk, unlimited local and toll-free calls, and access to thousands of top magazines and newspapers through free PressReader app. This may take up to 7 business days depending on the banking institution and/or issuing country. Learn about the Medicare Advantage plans, Medicare Supplement Insurance plans. These spaces are subject to availability. JIN's Architectural Design. Click here for information about sending packages. An Access Code can be used to give access in situations where your login credentials are not working or as a part of a promotion to get complimentary access. Yes. Guests who booked directly on www.venetianlasvegas.com can cancel online. If you do not want to go through the process of checking in to your suite in person, it is possible for you to check-in using your mobile device. Allow 3 to 4 business days for a response during normal business hours. If you arrive prior to check-in time, you can inquire at the front desk about holding your luggage while you enjoy the resorts facilities.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'feelingvegas_com-banner-1','ezslot_17',110,'0','0'])};__ez_fad_position('div-gpt-ad-feelingvegas_com-banner-1-0'); Check-out time at The Venetian is by 11 AM. Best rate guaranteed. Package Handling - If you must send or receive packages while staying at the hotel, the Fedex Office Center at the Venetian can assist you. Use the following address to send UnitedHealthcare correspondence through the mail if you have a Medicare Supplement Insuranceplan. Although late check-out requests (inquire at the front desk or call 877-883-6423) are generally accommodated, they are never guaranteed and may incur an additional fee. The property should be contacted at 702.414.1000 or 702.607.7777 to check availability before arriving. Please note that our staff responds to e-mail inquiries from 8:00 AM - 4:00 PM Monday-Friday PST (excluding holidays). How do I get credit for my table games play with regards to receiving complimentaries? Select a Hotel. Continue with Recommended Cookies, (This article may contain affiliate links and we could earn a commission if you make a purchase). First-time issues should be directed to the SPS Customer Service Department at 800-258-8602. Can I redeem my winning Race and Sports Book ticket by mail? 3131 Las Vegas Blvd. Specialties: As Featured in Luxe, Utah Style And Design, and Mountain Living Magazines. Email *. Since we have received some of our refunds but not all of what we feel is deserved. The hotel is gorgeous. The front desk manager then proceeded to ask me if I'm done and threatened to have security escort me off the property. There are no hookups for RVs in our Oversize Parking. What is the resort marijuana use and possession policy? Earn points on table games, slot play, and what you spend throughout the resort. Please sign in below. Booked thru our IHG account as a rewards member but hotel tried to not honor our confirmation email and letter. All guests are welcome to use any type of card when making a reservation or paying at the front desk if they forget the credit card they used for booking. Can I have a package shipped to the resort? This means that by 11 AM at the latest, you will need to up and out of your room with all of your possessions. For immediate assistance please contact Grazie Services (877.247.2943). Earn comps and free play on your favorite slot machines as well! Whether or not you can secure an early check-in time will depend on availability at The Venetian. You can order online or call 866.395.4345. Let UnitedHealthcare, Make an appointment with a licensed insurance agent/producer in your area, [[state-start:null,AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,MP,NE,NV,NH,NJ,NM,NC,ND,OH,OK,OR,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,WA,VA,DC,WV,WI,WY]]. ATTENTION: We no longer support Internet Explorer (IE) or certain versions of other browsers. You may use venetianlasvegas.com/checkin to check in up to 24 hours in advance. (Explained), Horseshoe Las Vegas Parking Fee 2023 (Formerly Ballys), Planet Hollywood Parking Fees (2023 Self-Parking & Valet). Front desk was rude at first and then told us we needed to contact another dept later. What if I left an item inside my hotel suite, who should I contact? 7 a.m. - 11 p.m. See also: Can You Pay Cash for a Hotel Room in Las Vegas? Call the number on the back of your member ID card. It is important to note that the two are separate properties so that you don't show up at the wrong desk for check-in. Please call 702.414.4170 or extension 44170 to contact the IT Helpdesk. No, you only have to submit your login credentials once when utilizing the in-suite Internet (20Mbps) that is included in your Resort Fee, or if you arent paying the Resort Fee, you can add it to your reservation for $19.95 at the Front Desk. Choose the PressReader icon once connected and you will get instructions on how to download the PressReader app from the app store of your choice. You can call 877.444.5777 prior to arrival for a suite upgrade or ask your Front Desk agent during check-in. How much do you charge for Wi-Fi Internet Access? However, be aware that using a debit card (as opposed to a credit card) means that you will be charged all expenses in advance, and the funds will be instantly deducted from your bank account. Upon check-in, guest must present booking credit card. If you love to play and get rewarded, youll love the new Grazie Rewards. Make sure you have all of the documentation you need, and most of all, enjoy your stay with The Venetian Resort. You can also call our toll-free Casino Credit Hotline at 877.379.6777. Ensure you are connecting to the VenetianLasVegas SSID, and you have paid the Resort Fee or purchased Internet. The Palazzo tower does not have oversized on-site parking at this time. When you want to leave the hotel, you can check out at 11 a.m. Try DoNotPay today to keep more of your money working for you! I didn't have on any dirty clothes and I was dressed pretty much like everyone else. It will be safely secured and returned to the guest upon departure or as necessary. We have helped over 300,000 people with their problems. All suites include a hairdryer, iron, and ironing board but do not include a coffee maker or microwave. Please write your account number in the memo area of your check or money order. Upon arrival, simply contact the Hotel Operator at 877.883.6423 or request during check-in. Should you not have the card, The Venetian will refund the original booking card, and you will need to provide another form of payment. The Venetian Front Desk is located in The Venetian main lobby. Use the form below to request a copy of your hotel bill. FED TFN(TTY 711) (toll free). However, it is possible to request an early check in. Welcome to FeelingVegas! We receive compensation for referring traffic to these companies. All you have to do when you arrive is pick up your suite key from the Guest Assistance line at the Front Desk. As you may know, TripAdvisor reviews are not directly linked to your hotel reservation. I was promised someone would reach out to me and never heard from them and its been a week since check in and 5 days since check out. How can I receive complimentaries for my table, slot, and video poker play? Consumer Ombudsman Department. Ready to enroll? His race, physical appearance, and remarkable life history set him apart from the other Venetians and inspire Brabanzio's fears that Othello is some sort of witch doctor. If you have any questions or comments, or need additional information on any of our luxury hotels in the US or Canada, please contact us. This link should not be used to submit loss mitigation, As I was doing so,I noticed a security guard looking at me. Your stay does not coincide with the vision we have for our guests to experience and I am very sorry to know we let you down. FeelingVegas.com also participates in affiliate programs with other websites and businesses. What kind of funniness is this? 521 0 obj <> endobj AARP Medicare Supplement Insurance Plans, insured by UnitedHealthcare Insurance Company, or UnitedHealthcare Insurance Company of America, or United Healthcare Insurance Company of New York. 2023 United HealthCare Services, Inc. All rights reserved. Complimentary Wi-Fi is offered throughout the resorts public areas. Othello is both an outsider and an insider in Venetian society. In the case of the Palazzo and its sister property, the Venetian, the hotels are part of IHG. If there is a refund to be given (i.e., your room deposit), you will be given a refund after checking out. When I came outside I saw the same security guard and I asked him if he was trying to get in my restroom. To be able to register a suite, you will need to be at least 21 years old or older. Is my luggage subject to search and x-ray? Our guests are welcome to use both. These options are presented upon check-in to all of our guests. If you are coming from The Palazzo self-parking garage, proceed to the casino level and follow the sign towards the main lobby. We do not permit any firearms on property. There are lots of people coming and going. To expedite your folio request, please provide the following so we can verify your reservation: first and last name on the reservation, hotel name, dates of your stay, confirmation number and last 4 digits on your credit card that was used to authorize payment. Please Suite #3783 Las Vegas, Nevada 89107 (702) 530-9083, How to Check In at The Venetian Las Vegas? We do not allow external cooking devices such as a hot plate, coffeemaker, etc. You can arrange payment by calling Hotel Reservations at 866.659.9643. endstream endobj 522 0 obj <>/Metadata 28 0 R/OpenAction 523 0 R/Pages 519 0 R/StructTreeRoot 52 0 R/Type/Catalog/ViewerPreferences<>>> endobj 523 0 obj <> endobj 524 0 obj <. ET, Monday - Friday After arriving at The Venetian and finding the front desk, you will need to provide valid photo identification to check in to your suite. Let's upgrade your browser to make sure you all functionality works as intended. 2022 The Venetian Resort Las Vegas All Rights Reserved. Guests aged 5 years old and above may incur an additional charge. What are the denominations of your slot machines? I was not able to accrued IHG rewards points because I did not know that booking through a group rate does not qualified, only if you book directly at IHG brandsite, so this is a good tip if you are seeking to gain IHG points. The recently renovated Vegas oasis includes four large pools spread across two acres. What is the Do Not Disturb (DND) policy at the resort? We and our partners use cookies to Store and/or access information on a device. 9:00 a.m. 9:00 p.m. Getting around during your visit request early. UnitedHealthcare Customer Service advocates are available to assist you with password resets, enhancement requests and technical issues with thewebsite. venetian folio request Folio/Reservation #. I was promised someone would reach out to me and never heard from them and its been a week since check in and 5 days since check out.More, Dear Scottj2315,Thank you very much for apprising us of your concerns via TripAdvisor. Guests can upgrade by contacting Reservations prior to their arrival at 866.659.9643 or by inquiring about availability at the time of check-in. The Cosmopolitan of Las Vegas, Autograph Collection, Treasure Island - TI Hotel & Casino, a Radisson Hotel, Holiday Inn Express Las Vegas-Nellis, an IHG Hotel, Candlewood Suites Las Vegas - E Tropicana, an IHG Hotel. If you choose to use the Digital Key feature, follow the instructions upon check-in. If in doubt, ask a member of staff where to find the front desk. To check in at The Venetian Resort, you will need to bring some form of ID and your booking credit card to the front desk. Inside The Venetian tower, the Grazie Desk is located near the main entrance of the casino floor. We're Bryan and Wendy, Las Vegas locals who are here to answer your questions about visiting the most exciting city on the planet. For additional information, you may also contact Resort Services at 877.314.1500. You may contact Resort Services at 866.659.9643 for any changes or updates to your reservations. (Quarto and Folio refer to two different sizes of books.) %%EOF You can purchase daily passes to Canyon Ranch fitness facility by calling 877.220.2688. Concierge (702) 770-7070 (888) 320-7122 [email protected] Show Tickets (702) 770-9966 received from SPS, click here for information about how you can contact the SPS If your request for a late check-out is approved, you will have until 1 PM before you'll need to leave your room. We offer a single-speed (20Mbps), which you can pay for through the Resort Fee, or if you arent paying the Resort Fee, you can add it to your reservation for $19.95 at the Front Desk. Choose whether you want us to contact the front desk or general manager (if you've already tried contacting the front desk already). Why can I connect to Wi-Fi in the casino but not in the suites? I assumed it was a drunk person because this occurred within a span of 4 minutes. If you require immediate assistance, please contact a Mandalay Bay Hotel & Casino Operator toll free at: 877.632.7700. Additional Amenities - You can request a refrigerator for your room for an additional $40 per day. Are there additional fees for additional guests? If you cancel within 72 hours of your stay, you forfeit your deposit. While we subscribe to all major sport TV contracts, we are unable to know in advance if a specific game will be shown. those websites. Subscribe to the Graduate Hotels newsletter. 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