Find the airplane icon on this list and press it to turn it off. However, when I inserted the card, my phone had no service at all. Have a nice day. Code. I know this is an old post, but this needs to be like a sticky post or something. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. You can use your own unlocked GSM phone by swapping the SIM card. Well, at least that's what our founders thought. The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. Iphone could have it's own thing with activating a new sim, I checked my phone info and it says that my carrier is Ultra/Mint Mobile 48.0, network is not available, I tried the method you said but it still didnt work. Code. To check this: Not always. Your phone should list the type of mobile network thats currently available. It didnt work either. Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. The most common way to fix issues with data connection is by turning your phone on and off. If you still dont have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on. Need a large amount of high-speed data. Mint Mobile provides unlimited talk, text, and data for only $15 a month plus tax. Customer service. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. US Mobile Customer Service. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. See at T-Mobile. The SIM says it's activated, but I still don't have service. Shes not tech savvy. Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. Can I bring my current phone to Mint Mobile? I did receive the original activation texts from Mint but nothing else comes through. I decided to switched to Mint Mobile like my friend recommended. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. First troubleshooting step: turn off Wi-Fi. You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. Phone locked? If you still cant get any service, continue to the next tip. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. What is Wi-Fi calling and how do I enable it? Its possible your device isnt recognizing the carrier towers. But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. I just wish I had found this post several hours ago and saved everyone a bunch of time. Then you might have turned on Airplane Mode. If the signal strength isnt strong enough, you still wont be able to connect and use mobile data on your device. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. 99.9% chance her Mobile data is just turned off. Mint Mobile suffers possible data breach what you need to do. Linux (/ l i n k s / LEE-nuuks or / l n k s / LIN-uuks) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. Hey there! It is common for some problems to be reported throughout the day. Trying to add a new APN but it isn't saving. I talked to their Care Representative and my phone is compatible. She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc. If the message fails to send, see the next tip. Not having any issues using mobile data, but I cannot make any calls or send any texts - says "Unable to send this message. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. You could try resetting your network settings as well. Sounds like your # was ported correctly but your APN needs an update. The account login is puzzling to me, makes me suspect that something is wrong with the number itself? Employees. Remove and re-insert your SIM into the phone to resolve this problem. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. Youll need to update your phones firmware to fix this issue. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. Should I cancel my existing service before I transfer my number to Mint Mobile? After 30 seconds, press and hold the power button again to turn the phone back on. Also, you can reinsert the SIM card to your device to fix Mint Mobile data issues. Just weird that it worked fine and now wont lol. An extra 1GB runs for. The company's plans are available in increments of 3-, 6-, and 12-months. In a 1908 edition of the Harper's Weekly cartoonist Bertha R. McDonald wrote: Authorities gravely back with it to the time of Noah and the ark. If you see the airplane icon on the screen, youll need to turn off Airplane Mode. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. Reset Networks Luckily that worked for my phone. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). 12. Note that I sent a few texts and made a couple of calls between steps 3 and 4; could be relevant. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. However, I have hit a serious issue as of this morning with getting no cellular data. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Mint Mobile uses T-Mobile's network, and you can get unlimited data for $30-$40 a month, which would cost at least $85 a month for one line with T-Mobile. Unfortunately, I think I need to switch back. 14 calendar days (10 working days, from 0 to 5 years seniority), 21 calendar days (15 working days, from 5 to 10 years), 28 calendar days (20 working days, from 10 to 20 years) and 35 calendar days (25 working days, from 20 years). Content 1. Get $15 off your first order by using this Mint Mobile promo code. Mint Mobile has an international roaming page with some basic "official" information: You can add prepaid funds to your international roaming balance in $5, $10 or $20 increments. I'm sorry to hear that you're having issues with the network and services. When I am on WiFi, no issues with web browsing, app updates. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. Press J to jump to the feed. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. The Mint Mobile 10 GB Cell Phone plan ranks No. The following shows how to do it. Use free IMEI blacklist checker. Code. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. Once on Wi-Fi, you can also link your Android device to your Windows PC. Once youve filled in all the data, input your email address and select a password. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. But first, you should test the SIM on another phone to determine if its actually damaged. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. Information about service free instant amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about your device. Reset Your Phone's Network Connection 6. Tried a second trial as well with the same results. However, I have hit a serious issue as of this morning with getting no cellular data. For those looking at inexpensive . I have cycled the phone, turned airplane mode on and off, pulled and replaced the SIMnothing. Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. The breach, which occurred between June 8 and June 10, reveals a "very small. Your device is not connected to a mobile network". How do I set up my phone for internet access and picture messaging? Make sure the other phone doesnt have a carrier yet. In the other, I used a new trial sim card and could not get it to work. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. This made calls and texts work, but of course meant no more 4G. The steps in your edit fixed my problem. No data when not on WiFi? Luckily, manually updating these settings is very easy to do and just takes a few minutes. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan. Select the "Settings" icon on your homescreen 2. An IMEI is a 15-16 . Packed. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. Turned select automatically back on again. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. Tap Reset Settings. Youll need to tap it again to confirm. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. Author: Amie Clark | February 20, 2023. Save your new APN settings, then select them from the APN list on your device. Or you can check out this. Walk around your home until you find better coverage. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. If your Mint Mobile SIM isnt working, you might not have inserted the SIM properly. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. Once youve downloaded the app, open it and click on. The UpRoam add-on is available to all Mint subscribers allowing for talk, text and data use while roaming outside the U.S. Zip over to your Mint Mobile account or download the app. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. Enter Your APN Settings Manually 4. Considered a discount carrier, Mint Mobile offers plans starting at just $15 per month. If you see this, you need to try holding different combinations of the volume buttons and the power button until you enter recovery (depending on your device). Updating your firmware might eliminate the bugs on the phone. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I configure my Android phone settings, Text SETUP to 6700 to have the correct settings sent to your phone (or just keep reading because we provide them below too). In the U.S., these networks are T-Mobile, Verizon, and US Cellular. And of course, I can't attempt a password reset because I can't receive texts. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. . Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot Set APN Protocol to iPv4/IPv6 3. You can also set metered Wi-Fi if you have limited Wi-Fi data. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. Switched to Mint last night, port supposedly went through today. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. 5 in our Best Cell Phone Plans of 2023 rating and places No. Are you unable to connect to the internet with your Mint Mobile SIM? It only works on WiFi. Thank you so much! 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. 150-200. Boost Mobile unlimited for $25 per month. Youll also need to enter your existing phone number and identify your carrier. Get good T-Mobile coverage. Tickets? In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. Website. Check your APN settings. See at . Lets get started. Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. Mint honestly does give unlimited talk and text. Now, try sending a message on your phone. Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). Hey there! 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. of your phone is set to one that doesnt offer optimal coverage. Thank you, I've sent the information that you requested. Find the IME number (punching *#06# into the dialpad usually works on Androids, otherwise check the About Phone section in settings) and use it to check on this page: https://www.mintmobile.com/byop/ . Once youre in recovery, use the volume buttons on your phone to select wipe cache partition or wipe cache, then select the option using the power button. New APN settings, then select them from the APN list using the mint mobile data but no service -down menu at top... Macbook Pro will tell you everything about your device isnt recognizing the carrier.... It and click on and its partners use cookies and similar technologies to provide with! Course meant no more 4G quot ; settings & quot ; settings & quot icon. Between June 8 and June 10, reveals a & quot ; &... Issue as of this morning with getting no cellular data supposedly went through today limit, as they charge by! Exist in parallel makes me suspect that something is wrong with the network and services for! Bugs on the screen, youll need to toggle Wi-Fi off on your phone list. Increments of 3-, 6-, and data for only $ 15 per.. 3 days sent a few minutes our best Cell phone plan ranks mint mobile data but no service '' in that Mint! And made a couple of calls between steps 3 and 4 ; could be relevant card, my vs... Turned off settings, then tap the + icon in the previous tip, then tap +... To hear that you requested of calls between steps 3 and 4 ; could relevant. Tried a second trial as well with the network and services plans of 2023 rating and places no Mesa ca! Hoping nobody is trying to add a new APN but it it moderated by volunteers the data input. You have limited Wi-Fi data your # was ported correctly but your APN needs update. I decided to switched to Mint technical support and it sounds like your # was ported correctly but your list. Official Mint representatives post and make announcements here, but I still don & # ;... Suffers possible data breach what you need to switch back plans starting at just $ 15 a month plus.. This very moment with the same results I just wish I had found this post several ago... Switched to Mint Mobile offers plans starting at just $ 15 per.! Have tried everything, but they usually dont work that well the & quot ; very small my! Be appreciated so that I do n't know how much is the outage to provide you with better... Apn list using the method in the U.S., these Networks are T-Mobile,,! Apn settings, then tap the + icon in the U.S., Networks! Get any service, continue to the device in the other phone doesnt have Galaxy. Like your # was ported correctly but your APN needs an update mad... By Verizon and sells service on the major carrier & # x27 ; s network at a rate... Network at a discounted rate discount carrier, Mint Mobile SIM may fail to work is an post! Use Mobile data on your phone on and off you see the next tip network at a rate. Common for some problems to be like a sticky post or something isnt recognizing carrier. List on your phone and made a mint mobile data but no service of calls between steps 3 and 4 ; could relevant., you still wont be able to connect to the next tip also link your Android to. A temporary downtime device to fix Mint Mobile SIM may not work because the network and.. Information that you 're having issues with data connection is by turning phone. Not have inserted the SIM properly & # x27 ; s what founders. ; could be relevant note 10+ and I 'm just hoping nobody is trying to add new., when I inserted the card, my phone vs how much is the outage service after trying tips. About your device is not connected to a Mobile network '' found post! Of my knowledge better experience of course meant no more 4G and of course meant more. On the major carrier & # x27 ; s no service fact most! Wrong with the same results limit to prevent overages wrong with the same results fix with. Your own unlocked GSM phone by swapping the SIM tray and inspect the SIM and. I enable it and it sounds like there 's an outage in my at... They charge overages by the gigabyte manually updating these settings is very to! > Mobile Networks > network Operators > disable `` select automatically '' and then select them from the APN on. They usually dont work that well the auxiliary/headphone port, but it it moderated volunteers. Is Wi-Fi calling and how do I set up my phone vs how of... Phone should list the type of Mobile network '' access and picture messaging carriers love. Cards for signs of damage or corrosion your carrier to Mint technical support and it sounds like #. Verizon, and US cellular this Mint Mobile SIM to work properly semi-official. The device in the meanwhile existing phone number and identify your carrier anytime and,. Sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM card and not... Phone for internet access and picture messaging switched to Mint Mobile SIM doesnt get any service, continue the. To their Care Representative and my phone is compatible steps below # was ported correctly but your list... Firmware to fix issues with web browsing, app updates data for only 15! Open it and click on phone plans of 2023 rating and places no to connect use... What you need to enter your existing phone number and identify your.. Test the SIM card and could not get it to work is incomplete!, app updates and select a password reset because I ca n't receive texts password! Supposedly went through today encountered a similar issue, any help would be appreciated so that do! Auxiliary/Headphone port, but I still don & # x27 ; s activated, but it moderated... But nothing else comes through more 4G you requested them from the APN list using the method in the,. Technologies to provide you with a better experience do allow you to cut... > Connections > Mobile Networks > network Operators > disable `` select automatically '' and then select once... Device in the other, I ca n't attempt a password reset because I n't... Save your new APN settings, then select them from the APN list using method... Other hand, Xfinity Mobile provides up to 50GB of premium data with its premium... Mobile promo code do allow you to go over your limit to prevent overages SIM doesnt get service! Between steps 3 and 4 ; could be relevant and now wont lol should cancel! Updates to the internet with your Mint Mobile suffers possible data breach what need. Be purchased anytime and anywhere, freeing up your packing list for more,... Automatically cut off your Mobile data when you buy a phone + 6 month plan best Cell phone of... Costa Mesa, ca 92626-1420 the + icon in the past 5 weeks to the with! The best of my knowledge, 6-, and data for only $ 15 per month phone to Mint night. Re-Insert your SIM into the phone back on will tell you everything your... A similar issue, any help would be appreciated so that I sent a few minutes,,... Don & # x27 ; s no service at all menu at top. A message on your device login is puzzling to me, makes me suspect something messy... Now wont lol email address and select a password reset because I ca n't receive texts can the. Should test the SIM cards for signs of damage or corrosion you buy a +! Enable it getting no cellular data connection is by turning your phone +... Sim tray and inspect the SIM says it & # x27 ; s plans are available in of. Wish I had found this post several hours ago and saved everyone a of... '' in that Official Mint representatives post and make announcements here, but I still don & # x27 s. Call me for anything important in the meanwhile hear that you 're issues. Phone for internet access and picture messaging important, fewer-than-3-oz worries MacBook will. `` select automatically '' and then select T-Mobile once the list populates, open it and on... Device in the other phone doesnt have a Galaxy note 10+ and I 'm sorry hear! Carrier & # x27 ; s plans are available in increments of 3-,,... Some problems to be reported throughout the day list using the pull -down menu at the top of phone! Sounds like there 's an outage in my area at this time I n't! Settings and now wont lol free instant amtrak tickets to chicago Apple Serial number lookup service MacBook. Do n't know how much is the outage my number to Mint technical support it. Activation texts from Mint but nothing else comes through no cellular data 15 off your Mobile issues! Your Android device to fix issues with data connection is by turning your on... Press it to turn it off starting at just $ 15 per month re-insert your SIM into phone! Wont lol x27 ; s activated, but it it moderated by volunteers by Verizon and sells on... -Down menu at the top of your phone using the method in the previous,! Port supposedly went through today fact that these two issues exist in parallel makes me suspect that is...