It will show as a pending request in your subscription details. Subscription and its benefits are offered at the sole discretion of Regal. Box 371330. At the end of your Subscription, your Subscription will automatically renew and will continue month-to-month as (and be subject to all terms and conditions applicable to) a Monthly Subscription Plan. Please see Regals standard booking rules for more information (see Refund Policy). Reservations and admission tickets are subject to availability. Please see I forgot my Card and Card number. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Login to your Regal Crown Club or Regal Unlimited account. No, the rating system is strictly voluntary and carries no force of law. Children 3 to 11 must pay the child admission price. Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). A Reservation may be cancelled in accordance with. Convenience Fees apply to all Reservations. for additional tickets. Main: 863-400-5298 Parts: 863-400-5298 Sales: 863-400-5298 Service: 863-400-5298 Get Directions 2615 Lakeland Hills Blvd, Lakeland, FL, 33805 Hi, I went to the movies today and there was eleven previews before the movie, I mean really? Your Subscription Pass and Photograph will be used by Regal for identification and fraud prevention purposes and to facilitate Reservations, issuance of admission tickets, redemption of Reservations and admission tickets, and other benefits (Other Benefits) such as special events, bonus credits, promotions such as the Movie Bonus program, discounts and special offers. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. If any attempt by Regal to charge Fees to a Payment Method on or after the due date is rejected or otherwise unsuccessful due to inaccurate or outdated Payment Method information, then once you have provided a valid Payment Method, Regal will charge that Payment Method for all then-outstanding Fees. You can, however, use Apple Pay to make payments on the App. CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. Check Movie Club Credit Balance. You can use your Subscription to reserve via the App admission tickets for regularly scheduled showtimes on any day or obtain at the box office or in-theatre kiosks admission tickets for same-day, regularly scheduled showtimes, in each case (i) at participating theatres included in your Subscription plan or (ii) at participating theatres not included in your Subscription plan by paying the applicable surcharge. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. View number of available credits for your Movie Club account. We are a family owned dealership in. The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. Locations with student pricing available are listed on this page. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. Can I book tickets for non-Subscription Program members when I make a reservation with my Subscription? In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). Up to five (5) Regal Unlimited subscribers can be added to your list. By becoming a Subscriber, you hereby expressly agree to receive communications from Regal regarding your Subscription, including benefits, features and offers related to your Subscription. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. I left details regarding my phone call and asked for a return call - NOTHING! Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. Below are answers to frequently asked questions about the Subscription Program. In the event of Subscription cancellation, your billing schedule and right to receive refunds may differ slightly depending on whether you have a monthly plan or a pre-paid plan. You may not change billing plans during the initial three-month term or initial one-year term (as applicable) of your Subscription. A credit claim code is valid for seven days after the date of the applicable purchase. Can I add my Subscription Pass to Apple or Google Wallets? Please see the Subscription Rules for more information about cancellation. How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? Why do I need to provide Regal with a photo of myself? To the extent of a conflict between these Subscription Rules, on one hand, and any of the Additional T&Cs, on the other hand, these Subscription Rules shall control. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 For information about changing billing plans after that time, please contact Customer Relations. Can I get a refund if my Subscription is cancelled? Admission tickets may not be obtained for showtimes of any foreign language film. Your Subscription Pass is digital only and located in the App. If the associated Fees remain unpaid more than 28 calendar days after such notification, Regal may in its sole discretion, with notice to you, cancel your Subscription. Reseda, CA 91337. Do all movies have to be rated? Children under 3 are free except in reserved seating and recliner locations. We asked for a restart but that didn't happen. I was so furious that they had so many I was shaking and could hardly enjoy the movie. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"] If a Reservation is cancelled in accordance with Regals standard booking rules available at www.regmovies.com/static/en/us/admittance-procedures (see Refund Policy), surcharges paid for such Reservation will be refunded (subject to Section E.1(e)). Signifies that the rating board has concluded that the film rated may contain some adult material. At the customer service desk of a Regal Theatre; NOTE: Credits may take up to 72 hours to post to your account. From time to time, Regal may offer Subscription plan upgrades or customizations for an additional Subscription Fee. Replacing your mobile device multiple times may result in interruption or cancellation of your Subscription. Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. Regal Cinemas - San Ramon. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. How do you get more information about a rating? You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. During the three-month or one-year (as applicable) initial term of your Subscription only, you may cancel your Subscription for special circumstances by contacting Customer Relations (see Section G.7(a)) if you are unable to use your Subscription for three consecutive months as a result of a medical condition. Is there a minimum Subscription term length? Payment methods must be changed via the App. Children 6 and under are not allowed to attend Rated R features. You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. When I get to the theater what should I do? REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. Not all Regal Entertainment Group locations offer a bargain matinee price discount. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Click to viewThe Crown Club rulesand The Crown Club FAQs. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. Parents are urged to learn more about the film before taking their children to see it. Please contact Customer Relations and well help you figure it out. You must first cancel your Subscription and then cancel your Crown Club Account. All non-movie showtimes and events (such as Fathom Events, MET Opera, concerts, private screenings and sporting events) are excluded from the Subscription Program. Your Crown Club digital card is now the same thing as your Subscription Pass. At that point, locate the movie you are inquiring about and click on a showtime. The Photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. Click Apply. Distance: 24.27 miles. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. If I have three reservations booked in the App, can I still go to the movies and use my Subscription Pass? Your dispute can be submitted by a letter or by a provider dispute form. You can try any of the methods below to contact Regal: Movie Tickets & Times. If Reservations cannot be made via the App for any reason, but (1) admission tickets can still be obtained at the box office or in-theatre kiosks under Section E.1(a)(i) and (2) the App can still be used to display the Subscription Pass and validate such admission tickets for admission to the theatre, then your Subscription will be deemed active and no request for a refund or other compensation in connection with the inactive Reservation system will be granted. You will earn 100 Crown Club credits for every $1.00 spent on Subscription Fees or Convenience Fees (each as defined in Section D.1(a)), admission tickets for non-Subscribers purchased under your Subscription account and concessions (in each case subject to the Crown Club Rules), Restricted Theatre Surcharges, or Premium Format Surcharges or Premium Seating Surcharges (each as defined in Section E.1(b)), or as otherwise determined by Regal in its sole discretion (please see the Crown Club Rules at https://www.regmovies.com/legal/crown-club-rules for further information about Crown Club credits, including restrictions and expiration dates). Children 6 and under are not allowed to attend Rated R features. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. Ushers may conduct additional photo I.D. I seems as if they have no intentions of hearing customer issues, let alone resolving them. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Please contact Customer Relations to discuss any issues with your Subscription that occur when changing your device. Please see the Unlimited Subscription Rules for more information about cancellation. There is no fee to enroll or participate in a Crown Club Account. Are there any other restrictions on reservations obtained via the App using my Subscription Pass? What are the theaters' admittance procedures? Unfortunately, no. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Yes! Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. The purchaser must also attend the movie for which the additional tickets are purchased. Does my theatre offer a student discount? I am a Regal Card member. Yes! The Crown Club Rules govern your Crown Club Account. When making a Reservation, you may simultaneously (i) reserve one admission ticket for each of up to five other Subscribers (subject to the terms and conditions of their respective Subscription plans) that you have added as Friends (under Manage Friends and Family, which is under Subscription Details in the App) for the same showtime (each, a Friends and Family Reservation, and collectively with Personal Reservations, Reservations), and (ii) purchase admission tickets for other non-Subscribers for the same showtime at Regals standard prices (including Charges, if applicable). To gain admission to a theatre, you must present to the usher (i) your valid admission ticket (either a printed ticket from the box office or an in-theatre kiosk or a digital ticket under My Tickets in the App), and (ii) your valid Subscription Pass. 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