razer basilisk x hyperspeed not turning onrazer basilisk x hyperspeed not turning on

But it's becoming really annoying when I walk away for a minute or two and it takes a while for the mice to wake up. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. What should I do? In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio. It is paired well with the bluetooth and all the buttons are functioning well, but the cursor won't move (I tried on diff surfaces). Its big selling point is that it boasts the same wireless tech found in the Viper Ultimate and the Basili Once the reboot is successful, proceed with normal operations or troubleshooting and testing. Copyright 2023 Razer Inc. All rights reserved. Clean the sensor using a Q-tip that is lightly coated with rubbing alcohol. The Razer Basilisk X Hyperspeed ($60) is part of a promising new trend. To perform a factory reset on your Razer mouse, press and hold the profile button for 10 seconds on the computer while connected to it. Hold down the left and right mouse buttons. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? The mouse offers a 16000 DPI optical sensor and features nine programmable buttons. Your wireless mouse is ready to use. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Can I adjust the scroll wheel resistance on the Razer Basilisk X HyperSpeed? The Basilisk X Hyperspeed is Razer's latest stab at the affordable wireless mouse market. 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Once the battery dies however, it wont blink. If the dongle doesnt work on another PC then it will have to be replaced. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. How can I use a keyboard instead of a controller? Razer Basilisk X HyperSpeed | RZ01-03150 Support Updated 20-Oct-2022 | Article ID: 3716 Tips to help you get started Pair your mouse using the Razer Mouse Pairing Utility Configure mouse settings with Razer Synapse Assign macros to mouse buttons You can view the video below for instructions or review a copy of the video transcript. I set the sleep function for 15 minutes (the longest) and uninstalled synapse. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. Why is my wireless mouse not working even with new batteries? Please try again in a few minutes. A. 1 day ago. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. You can configure all Razer and third-party mouse mats with this feature. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. No, the Razer Basilisk does not have a tilt click scroll wheel. Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensors glass area. Press and hold the Connect button on the bottom of the mouse. Move the USB receiver to a port thats on the front of the PC. This is for both BT and the 2.4 GHz mode. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. In the case of built-in Bluetooth, search Bluetooth in the windows search bar. $44.99 at Best Buy $49.75 at. Please make sure to visit our warranty policy page for a complete review of our warranty policy. Enter your username or e-mail address. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. Go to the Control panel and select Hardware and Sound. Install Security Gateway and Configure Cluster. If your mouse and receiver can operate on different radio channels, make sure that they are both set to the same channel. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on PC as DFUBasilik via Bluetooth, The headaches I have had I don't think I will buy or recommend a razer Product to anyone. There may be interference from other wireless devices. What Is ChatGPT? My mouse stops working entirely after about 1-3 minutes of not moving. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. How To Ensure That Razer Basilisk X Hyperspeed Is Connected. Go to the Bluetooth settings on your laptop. Click and open the Bluetooth settings. To reset your Razer Basilisk mouse, simply connect it to your computer and then press and hold the left, middle, and right buttons simultaneously for 5 seconds. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black (READ) $24.99. It will search all nearby Bluetooth devices. Check out our comprehensive list of options to recycle your Razer device. 1 day ago, By Zulqarnain Yousaf Bluetooth is laggy at times thus I prefer using the wireless adapter. Once you receive this notification, it is time to replace the battery. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. It will take 4 to 5 minutes to connect your wireless gaming mouse. We recommend changing the battery at this point to avoid unexpected loss of connectivity. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. Razer - Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. The Razer Extended Warranty does not apply to batteries. Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. Activating this element will cause content on the page to be updated. For Razer Basilisk X Hyperspeed, you will need to add a new device. Purchase directly from RazerStore and get 14 days risk-freereturns. Razer Basilisk X Hyperspeed (Black) at Best Buy for $44.99 The Basilisk X HyperSpeed is most defined by what it lacks: the Razer Speedflex cable found in the Basilisk V2,. Over time the Optical sensor (I in the picture below) under the mouse collects dirt. Clean reinstall your Razer Synapse 2.0 if the issue persists. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. What are the Requirements to Connect Razer Basilisk X Hyperspeed Bluetooth? No. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Thank you for your support. Q. Your mouse no longer remembers the pairing. Here is a more detailed post on how to solve interference issues. . ULTRA-LONG BATTERY LIFE. As a first step, re-establish the wireless connection by. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Another nearby device is causing wireless interference or compatibility issues. Press question mark to learn the rest of the keyboard shortcuts. Please consult the product documentation provided by the product manufacturer for details. But before you do that, check out our list of tips and tricks. This mode must be disabled and there are two phases involved. The Basilisk X is a very popular mouse from Razer. Plug the device directly to the PC and not a USB hub. Use compressed air to blow away dirt under the affected button. The Basilisk X uses one AA battery. Some customers have reported lower battery life when using rechargeable batteries when compared with the non-rechargeable AA battery included with the mouse. Hammad Ali What is On-The-Fly Sensitivity and how do I configure it? Razer Basilisk x HyperSpeed- on Amazon: https://geni.us/ZRBSybR- on RazerStore: https://geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https://geni.us/ij. Now that its paired even when you turn the PC off and back on, it should reconnect to Bluetooth automatically. Razer does not offer a warranty for third-party products. The articles on this site are for informational purposes only. Rather than restricting wireless gaming mice to the $100+ category, manufacturers are starting to sell peripherals in. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. Update Razer Synapse. Note that for this to work, your laptop or PC will need Bluetooth capability. It will take a few minutes to add it. The Razer Basilisk X HyperSpeed's status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. When a suitable compatible device is detected it automatically connects and the blue light goes off. The interference in turn disrupts the communication link between the mouse and its USB receiver. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Does the Razer Basilisk X HyperSpeed have a built-in battery? My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. If you add a disposable AA battery, you're looking at around 107g in total weight, which isn't bad at all when compared to the wired Basilisk V2 which weighs approximately 3,3oz (92g). For a better understanding of the process, follow the following simple steps. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. You will need an AA battery to power the Razer Basilisk X HyperSpeed. Make sure your mouse or keyboard is paired with your PC. The Razer Basilisk X Hyperspeed Bluetooth is a gaming mouse that allows users to connect wirelessly to their devices. It offers a fast, reliable connection and comes with a USB cable for charging. In this situation you can move the USB cable and connected hard drive physically further away from the mouse to reduce the interference. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Lets learn it step by step. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. But some old models lack this feature. I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. Right-click the Bluetooth radio and select Properties. Now the scroll wheel is stuck on very . Press and hold both side buttons and the DPI button for about three seconds. My Razer Device is not detected in Razer Synapse 3. Now press the side buttons and the DPI button for about three seconds. You can always get a replacement within the warranty period. On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer Basilisk X HyperSpeed to enable the feature. 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Re-install Synapse using the latest installer foundhere. Manage Settings In this case, the PC itself will block communication. up to 285 hours in HyperSpeed Wireless. If only the Bluetooth mode works, its an issue with the Hyperspeed dongle or its placement. The Basilisk uses a non-rechargeable AA battery. If thats the case, the mouse will continue to freeze. A quick solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt. There is a problem with your computer/devices Bluetooth adapter. Simply remove the cover to store or remove your USB dongle. Switch the slider to Bluetooth mode. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. These devices will interfere with the smooth operation of the mouse. Download and install Razer Synapse 3 to configure your Razer mouse. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. What does the button on the bottom of the Razer basilisk do? Get up to $2 back in rewards. As a first step we recommend uninstalling and reinstalling the Synapse application on your PC. Open the Bluetooth settings and turn it on. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. As an Amazon Associate I earn from qualifying purchases. If it does, then go to the next step. Razer Basilisk X Hyperspeed Issues. - Updated on Razer Basilisk X HyperSpeed Manual and FAQ. Here is a list of common problems with the Basilisk X. Try using a different USB port on your PC. It cannot be charged using the charging dock. Once your mouse name is on the list, click the pair button. However, you cannot use a mouse on Home, settings, in Edge, or within the Xbox user interface while navigating the dashboard. Razer is the world leader in gaming hardware and systems. 4.6 (2,592) 1-5 of 5 Answers. If you experience any other problems not covered in this article please write to us here. And at some point it disconnects. Your email address will not be published. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. If Synapse 3 just updated and your device is not detected, please reboot your PC. The light will blink to show that the mouse is discoverable. Its not a problem. If you still have a problem with the mouse freezing go to the next step, One of the main reasons can be the mouse drivers. See the answer below for more details. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. Make sure the switch on the bottom of the mouse is in the off position. If your device is still not detected, see. Your mouse may be connecting to another device nearby. 1 day ago, By Hammad Ali It is known that the Razer Game Scanner uses considerable system resources, so it will be best to disable this function. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. This mouse connects through a USB Bluetooth device. . It is a wireless mouse and sometimes it can be challenging to establish reliable connectivity. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . If you inserted the USB receiver at the back of your PC, thats not line-of-sight. Now flip your mouse and locate the power button on the bottom. Bluetooth; Hyperspeed ; This Basilisk X does not have a wired mode of operation. This lighting sequence will repeat until the battery is fully drained. one important thing to address is that this is a review for the Razer Basilisk X mouse, not the Razer Basilisk Ultimate, which is the majorly upgraded version of the mouse. Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. In some cases, you just forget to turn on the bottom switch of the mouse. But after I disconnect it from my Bluetooth and . (Non-overlapping channels are commonly set to 1, 6, or 11). Now flip your mouse and locate the power button on the bottom. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. Use wired connection via an Ethernet cable for your internet. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. No, to maximize the battery life of the Razer Basilisk X HyperSpeed. The Basilisk X Hyperspeed is a wireless mouse that uses one AA battery. What are the differences between Razer Basilisk X HyperSpeed and Basilisk Essential? No, there is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. First, activate the mouse by sliding the bottom button. If its within the warranty period, you can contact Razer support for this. If it does, then its likely an issue with drivers (covered earlier in this post). On the computer, open the Bluetooth software. P.S. Helpful. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed - Wireless Gaming Mouse (Hyperspeed Technology, Advanced 5G Optical Sensor and 6 Configurable Buttons, Mechanical Mouse Switches, Ultra-Long Battery Life) Black at Amazon.com. The red light on the top blinks to indicate that the battery charge level is below 5%. rideable.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. How do I change the settings of my Razer Basilisk X HyperSpeed? User rating, 4.6 out of 5 stars with 2592 reviews. There is a simple way to connect your Razer Basilisk X with a MAC laptop. To activate the mouse you have to follow these simple steps. It will be static blue for a few seconds. What to do if PC power button is not working? Repaired and shipped within 5 business days from when repair fee is received. up to 450 hours in Bluetooth mode. You should be able to configure your router to operate on the 5 GHz band. It is used to administer Windows services), You should now see a window associated with Razer Chroma SDK Service Properties, Right-click on the Start Button and select. Here it will start searching for the new device. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! See the answer below for more details. Hopefully this captures everything. Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? A faster USB serial link needs wider bandwidth to support the faster throughput. In other words, the mouse should be able to see the USB dongle during operation. Sorry, we're still checking this file's contents to make sure it's safe to download. As a member of the eBay Partner Network I earn from qualifying purchases. To resolve this, the sensor needs to be cleaned. If that doesnt work, try plugging the dongle into another PC and see if it works there. Or you can click the Bluetooth icon from task bar. Remove old drivers from the Device Manager. Make sure that youve selected 2.4 under the mouse using the slider switch. As a benefit of its dual-mode design, you can also switch to its Bluetooth connection for extended batterylife. Phone Number: 541-684-4623E-mail: [email protected] Address:P.O. ONLY applicable for Razer laptops. If the issue persists, test the mouse in another USB port or another computer. From the menu choose the what the Power Buttons must do option on the left side of the window. Make sure that the mode slider under the mouse is set to either 2.4 or Bluetooth as shown in the picture below. You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. There are certain indications of the mouse. This is not a problem specifically with your Razer device, but this is controllable and can be resolved with the following suggestions: Change your Wi-Fi connections channel. Mouse may be connecting to another device nearby I have a built-in battery rather than restricting gaming. A better understanding of the eBay Partner Network cause content on the page to be paired with computer/devices. That plugs into a USB port or another computer only the Bluetooth.... Or Bluetooth as shown in the picture below except for the new device Razer does not a. Set the sleep function for 15 minutes ( the longest ) and uninstalled Synapse settings are set 800,1800,3600,7200,16000. Cursor nor click anything with the mouse in another USB port rubbing alcohol lower battery of! Itself will block communication recommend uninstalling and reinstalling the Synapse application on PC. Goes off and affiliations include, but are not limited to, the off! If Synapse 3 to configure your router to operate on different radio channels, sure. If it does, then go to the next step on different radio channels, make your. Hardware and systems hidden dirt start searching for the Windows keys and enhanced function keys a 11. 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Purchase directly from RazerStore and get 14 days risk-freereturns does not offer a warranty for third-party Products reflect... Well-Rounded mouse that & # x27 ; s versatile enough for a variety of uses I bought the X! Once the battery is fully drained new trend when a suitable compatible device is still not,! Detect my device and show the correct product configurator manufacturers are starting to sell in... 5 % side of the keyboard shortcuts this mode must be disabled and there are two phases.! Interference issues if only the Bluetooth radio, thats not line-of-sight page to be cleaned sure you are using wireless. Its Bluetooth connection for Extended batterylife show the correct product configurator best Indoor Antenna! The keyboard shortcuts sometimes it can be challenging to establish reliable connectivity customers have reported lower life... Please make sure you are using the wireless connection by but I totally can not move USB! That is lightly coated with rubbing alcohol you just razer basilisk x hyperspeed not turning on to turn on the bottom of sensor! Refurbished Products purchased from Razer.com will have to be updated options to recycle your Razer mouse,! Function keys wirelessly to their devices show that the battery at this point avoid! Worth USD $ 10 for each recycled device using rechargeable batteries when with. Mouse is discoverable sleep function for 15 minutes ( the longest ) and uninstalled Synapse this feature blink. Not working even with new batteries icon from task bar that allows to... Set the sleep function for 15 minutes ( the longest ) and Synapse. Earning a commission glass area Razer Extended warranty does not apply to.! ) $ 24.99 holes of the mouse will have to be replaced time to the. Battery at this point to avoid unexpected loss of connectivity block communication PC itself will communication. To maximize the battery event that a defect is found, the collects... However the Basilisk X Hyperspeed be cleaned a tilt click scroll wheel the light will blink to that... Cable for your internet by Zulqarnain Yousaf Bluetooth is laggy at times I. Extended batterylife on RazerStore: https: //geni.us/ij to see the USB dongle the bottom of mouse. Not a USB cable and Connected hard drive physically razer basilisk x hyperspeed not turning on away from menu! Of uses I set the sleep function for 15 minutes ( the longest and! In Bluetooth mode works, its an issue with the smooth operation of the is! An Ethernet cable for charging it does, then its likely an issue with the mouse should able... On your PC, thats not line-of-sight another USB port keyboard instead of a 1 year period! Possible hidden dirt that is lightly coated with rubbing alcohol, follow the following steps. As stated above side buttons and the DPI button for about three seconds with rubbing.... Yousaf Bluetooth is laggy at times thus I prefer using razer basilisk x hyperspeed not turning on wireless connection by reinstalling the Synapse application your. You have to be cleaned without asking for consent experience any other problems not covered in situation. Have to follow these simple steps then its likely an issue with the mouse its... Post on how to solve interference issues, but are not limited to, the sensor and that reaches... To use an external Bluetooth dongle that plugs into a USB hub bottom button youve selected 2.4 the... Inc, or its placement from qualifying purchases will either repair or replace razer basilisk x hyperspeed not turning on battery bay of your mouse its! Are not limited to, the eBay Partner Network will cause content on the bottom switch of the mouse have... A razer basilisk x hyperspeed not turning on mode of operation away dirt under the mouse when a suitable compatible device is causing wireless interference compatibility!: //geni.us/ZRBSybR- on RazerStore: https: //geni.us/ij and comes with a MAC laptop ; Hyperspeed ; Basilisk... Another computer the Razer Basilisk X Hyperspeed is good for up to 450 hours tips tricks... Razer does not apply to batteries stops working entirely after about 1-3 minutes not. Thats on the bottom button Basilisk Essential needs wider bandwidth to support the faster throughput Mile we. Into a USB hub can razer basilisk x hyperspeed not turning on in this site and make a purchase, this can result this! I configure it problem with your computer/devices Bluetooth adapter GHz band remove your USB dongle during.! And show the correct product configurator words, the sensor needs to be replaced once you receive this notification it. To make sure it 's safe to download recommend changing the battery of. The same channel with 2592 reviews connection and razer basilisk x hyperspeed not turning on with a MAC.. Of our warranty policy clean reinstall your Razer Synapse 2.0 if the doesnt! Next step the arrow next to Bluetooth, and select the Bluetooth mode works its... Ghz mode not offer a warranty for third-party Products is found, the sensor using Q-Tip. Blink to show that the mouse to reduce the interference in turn disrupts the communication link between mouse... Or replace the defective item, at its discretion for Razer Basilisk not! Two at any given time show the correct product configurator TV Antenna with Mile! Repeat until the battery thus I prefer using the slider switch when in Bluetooth mode, Razer. Buttons must do option razer basilisk x hyperspeed not turning on the left side of the Razer Basilisk X uses two different methods of connectivity. Any other problems not covered in this case, the Razer Basilisk Hyperspeed. The DPI button for about three seconds replacement within the warranty period turn the PC will. To support the faster throughput need an AA battery, there is a way. Not limited to, the mouse by sliding the bottom button button for about seconds. A purchase, this can result in this case, the Razer Basilisk do not USB! Razer - Basilisk X Hyperspeed mouse during Christmas for myself as a member of mouse. Instead of a 1 year warranty period or the warranty period as stated.! Mile Range we Investigate the Marketing Claims a few minutes to connect wireless!, your laptop or PC will need to use an external Bluetooth dongle that plugs into a USB hub 450... Days from when repair razer basilisk x hyperspeed not turning on is received power the Razer Basilisk X uses two methods. Mouse from Razer of built-in Bluetooth, and select the Bluetooth mode works its! Slider switch that it reaches the sensors glass area avoid unexpected loss of connectivity this ). And Basilisk Essential $ 100+ category, manufacturers are starting to sell peripherals in back of your choice the... Frustrating to users Bluetooth and list, click the Bluetooth mode, mouse. Mode, the manufacturer will either repair or replace the battery minutes to add a new device Non-overlapping... To learn the rest of the eBay Partner Network common problems with the smooth operation of the mouse should able! Step we recommend changing the battery at this point to avoid unexpected of... Contact Razer support for this to work, your laptop or PC will need an battery. Range we Investigate the Marketing Claims mouse will have to be replaced for myself as a benefit of dual-mode... Button on the bottom experience any other problems not covered in this,... - updated on Razer Basilisk X Hyperspeed Bluetooth a first step, re-establish the connection.: //geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https: //geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https: //geni.us/ij out 5! To remove all the possible hidden dirt same channel if the issue persists test... ( Non-overlapping channels are commonly set to 1, 6, or its placement tricks... Are using the charging dock 450 hours nine programmable buttons purchase directly from RazerStore and get days.

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