Citizen Action New York You must first return your damaged or not working Fair Fares NYC MetroCard to get a replacement card. New York City residents who applied and are eligible for Fair Fares NYC and would like to apply their discount to Access-A-Ride trips can start using their discount on trips booked 3 calendar days after the Metropolitan Transit Authority (MTA) verifies their Access-A-Ride enrollment. This process takes 6-8 weeks. Answer the questions above to check your eligibility, then apply online! You cannot purchase a 30-day unlimited pass. for Fair Pay-per-Ride, weekly unlimited, and monthly unlimited options are all available. Below, we have created step by step guides on ordering your first Uber Eats order, group or Fair Fares shouldntrequire a special tax, TWU Head Rips Vance On Laissez-Fare Beats, De Blasios being terribly un-fare: His stance on farebeating arrests isn't progressive at all, To prosecute or not prosecute fare evaders, MetroCard discounts for low-income New Yorkers should be funded in de Blasios budget, BP Diaz says, New Policy Nixes Prosecution for NYC Turnstile Jumpers, Riders Alliance holds Albany rally for transit fix-up funds, Advocates rip de Blasio saying available evidence shows fare-beaters are mostly poor, Turnstile Jumping Pits de Blasio Against Police Reformers, Turnstile jumping should be prosecuted by Manhattan DA, Lhota says, BronxTalk: Transit Issues, Interview with Harold Stolper, Turnstile policing, David R. Jones on Here and Now, NYPD debe rendir cuentas sobre arrestos de evasores en elSubway, Council Passes Lancman Bill For Subway Fare Evasion, Bill To Force Reports On Fare-Beating Arrests Passes Council, Turnstile jumping data on arrests, summonses could be made public under City Council bill, New York City's poorest riders badly need our help. Inez Barron Op-Ed: How Long Does It Take to Do the Right Thing? A replacement card will be mailed to you 2 to 3 weeks after you report the card as lost in the machine. If you need help completing your application or submitting your documents, you can call 311 or 212-NEW-YORK (212-639-9675). For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. Refunds are not available for the following lost or stolen Fair Fares NYC MetroCards: After you report your card as lost or stolen, you must then call NYCT Customer Service at 511 to request a refund for any unused portion of your card. To change the text size on NYC.gov you can use your web browser's settings. You must call 511 before the end of the 30-day unlimited ride period to qualify for a refund review. People are talking about RideGuru! Pratt Center Participants in this survey will not receive further communication from the City with regards to this survey. Refunds are only available for lost or stolen 30-day unlimited passes that were paid for with a credit, debit, or Electronic Benefits Transfer (EBT) card. I Daneek Miller Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Report the card as not received or lost in the mail: Log in to your ACCESS HRA Fair Fares NYCaccount. Please do not include personal information or expect a response. This process takes at least 6-8 weeks. You can also get assistance with expired cards. Great! Jewish Labor Committee Regional Plan Association Most languages are available through a staff person. Most browsers include functionality to let you increase or decrease the text on a web page. Fair Fares NYC participants are enrolled in the program for one year. You can download the NYC ACCESS HRA mobile app for free to any smartphone or tablet. sign up for one now. Helen Rosenthal If your card has expired, you can request a refund up to two years after the card expiration date. Our latest report, "The Transit Affordability Crisis," outlines the challenges low-income New York City residents face when paying for mass transit, and proposes a new half-price fare to help those who rely on the MTA the most. Learn more and see scheduled locations. 2023 All Rights Reserved, We will use your feedback to improve NYC311. Access-A-Ride customers do not use a Fair Fares NYC MetroCard. You cannot transfer money from an expired Fair Fares NYC MetroCard to another MetroCard. Come back to it later. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares. Our community of Gurus includes experienced riders, seasoned drivers, and industry experts. You can use your card until it expires. A replacement card will be mailed to you 2 to 3 weeks after you report the card as lost in the machine. Metropolitan Council on Jewish Poverty How do I know if the Uber driver is who he says he is? Most languages are available through a staff person. ELECTED OFFICIALS This is a read only version of the page. Mail a check to your address on record with the Fair Fares NYC Program if you paid with cash or debit card, Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. It looks like you may be Fair Fares Access-A-Ride customers who already have a reduced fare MetroCard through the MTA are still eligible for Fair Fares NYC if they meet the other eligibility criteria and are applying for a discount on their Access-A-Ride trips. Subway Ride Could Cost $3 Under M.T.A. which is the current surge multiplier at the time of this estimate, Learn about Uber, Lyft, and Other Rideshares, Uber Airport Pickup/Drop-off Policies (plus other rideshares). Letitia James, Public Advocate View > Zoom > Zoom In, In the View menu, select Text Size. Please do not include personal information or expect a response. Fifth Avenue Committee Why Does New York Price It Like a Luxury? RideGuru Newsletter - regular updates on the world of rideshares, right to your inbox, Weekly Highlighted World Destinations to inspire your next trip, Rideshare News and Updates - stay on top of the rideshare industry, Take a poll, ask a question, advertise your service or items, Try being a RideGuru and answering others' questions. Steps in to help NYer who cant afford MetroCard to see dying mom, By Monica Morales, PIX 11 TV News, October 24, 2016. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. Still have questions? English Spanish / Espaol Traditional Chinese / Learn more about Digital Accessibility from the Mayor's Office for People with Disabilities. Your application is not complete until you submit required documents, if any. Survey participation is voluntary. Corey Johnson: NYC Should Not Wait on Albany to Fund Discount MetroCards for Poor New Yorkers, In Response to De Blasio Proposal, City Council Sets Stage for Tense Budget Negotiations, Pressure mounts on de Blasio as more city officials support half-priced MetroCards for poor New Yorkers, City Council pushes for half-price MetroCards for low-income New Yorkers, Council Speaker Pushes Half-Price MetroCards for Low-Income New Yorkers, MetroCards Could Be Half-Price For Some NYers Under New Plan, City Council Makes Half-Priced MetroCards a Top Priority, Defying de Blasio, Poorer New Yorkers would get half-price MetroCards under City Councils budget plan, Fair fares proposal for half-priced MetroCards to be included in City Council budget response, Johnson says, El Concejo Municipal incluye en su presupuesto las MetroCards parapobres. Lyft Passenger Killed in Fatal Hit-and-Run on Freeway After Driver Demands He Exits Vehiclehttps://www.nbclosangeles.com/news/local/Lyft-Passenger-Killed-in-Fatal-Hit-and-Run-on-Freeway-473302203.html, Posted by Mighty_Ranger Mathieu Eugene If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you in person at a Fair Fares NYC location or by mail. There are three variants; a typed, drawn or uploaded signature. Either way, we anticipate that traffic and rideshare demand is going to be much higher than Carlos Menchaca You must submit the required documents within 10 calendar days from the date you submit your initial or renewalapplication using theNYC ACCESS HRA Mobile App. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Exalt Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. If you don't get through, call back later. City of New York. forgotten it. NYC is a trademark and service mark of the City of New York. Get answers to frequently asked questions and examples of required documents. The notice you received explains why you are not eligible for Fair Fares NYC. What about with rideshares like Uber and Lyft? If your application is approved and you select the subway and bus discount, you will receive your Fair Fares NYC MetroCard in the mail 2 to 3 weeks after your application is approved. Community Voices Heard For a complete list of problems you can report using NYC311, please visit our. You cannot pick up a card in person during the 3-week mailing periodonce you request a replacement card. The status of the uploaded document is updated in real time. The Street Vendor Project (Urban Justice Center) Please include the following information in the envelope with your card: It looks like you may not be eligible 5-Boro Defenders these limits. Not sure how to start? If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. For approved refunds, NYCT will issue a credit back to your credit, debit, or EBT card. Metropolitan Transit Authority (MTA) Express Buses. You can apply for Fair Fares NYC using any computer, smartphone, or tablet. This is a read only version of the page. Do not give your expired card to an MTA station agent if you have money left on the card. You can use your card until it expires. If you never received your Fair Fares NYC MetroCard, you can make a report online, by phone, or in person. Survey participation is voluntary. To see how demand-based pricing would change the estimates you see here, use the Fair Fares NYCwill not ask about immigration status or record any information about immigration status. on April 7, 2018. 32BJ SEIU The Day of Action was a culmination of two weeks of targeted outreach to eligible New Yorkers via text and phone. The actual multiplier used when you take your trip may vary depending on time of day, the number of You cannot pick up a card in person during the 3-week mailing period. If you don't get through, call back later. David Jones discussing half-price MetroCards to low-income, New Yorkers, NY1, October 21, 2016. MTA fare hike meeting in the Bronx includes calls for half-price MetroCards, MTAs Proposed $3 Subway Ride Comes Under Fire, Pasajeros de la MTA angustiados por alza en tarifas, MTA fare hike meeting in Queens features bus service complaints, As transit fares soar, NYC advocates push for discounts, Herds of people asking for MetroCard swipes add to calls for reduced subway fare, Diverse Group of Nonprofits Lining up Behind Fair Fares Campaign, Dont want to talk about Donald Trump at Thanksgiving? You do not need to contact New York City Transit (NYCT) to request a refund. Applications are sent to the program for review and an eligibility decision when you affirm on ACCESS HRA that you submitted all documents for your application or when the 10 calendar day period to submit documents ends, whichever happens first. Learn more about Digital Accessibility from the Mayor's Office for People with Disabilities. CAAAV Organizing Asian Communities Most browsers include functionality to let you increase or decrease the text on a web page. Chinese-American Planning Council Shouldnt we also offer discounts to those who need it most? Visit the Fair Fares NYC website for more information about the program. You may be able to add value for Pay-Per-Ride fares or a 7-day unlimited pass. For approved refunds, NYCT will issue a credit back to your credit, debit, or EBT card. If you think the denial was a mistake, you can request a review of your application or renewal application in person at a Fair Fares NYC location or by phone. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York, Whether you think there is money left on the card. Create Your Ola accountAt this point in time in order to create your a Fair Fares Campaign named as one of six best ideas of 2016, MTA fare hike proposals met with alarm in Brooklyn, Reduced transit fare would help get low-wage workers moving, Bronx Residents Say Another MTA Fare Hike Would Be Devastating: Do I Buy Groceries or Buy a MetroCard?. You can also get assistance with expired cards. for Fair If your renewal application is approved, you will receive your new Fair Fares NYC MetroCard in the mail before your current card expires. Surge Pricing tool on the left. these limits. {{ r.service.company.name }} varies their pricing based on demand. You must first report your Fair Fares NYC MetroCard lost or stolen before you can get a replacement card. Alan Maisel You report the card as not received or lost in the mail: in... Experienced riders, seasoned drivers, and Spanish lost or stolen before can... 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