Transfer your funds to a U.S. bank account using the bank transfer feature. funds, etc . Yes, for your convenience, you may make cash withdrawals for no fee at MasterCard Member Bank or Credit Union teller windows. For more information, see the developers privacy policy. contact your Child Support Agency and provide your updated address. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). Can I transfer money from my Way2Go card to my bank account? The Conduent Way2Go Paycard is MasterCard branded and can be used anywhere you see the MasterCard logo. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Copyright 2023 Apple Inc. All rights reserved. Once you activate the card you can track, use, and transfer your benefit payments. DES will soon replace your Bank of America Visa Card with a Way2Go Card Prepaid Mastercard issued by Comerica. ALL RIGHTS RESERVED. 3) Beyond what is already noted, getting your account information, transfer. You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. You can also contact customer service at (844) 542-1115 or visit www.GoProgram.com . Alot of online bill pay sites get a decline even when there's enough money to cover the purchase. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. The o my problem I have had was when I tried to transfer funds from my Way2Go account into another bank account. Receive free alerts and notifications via email, phone, or text message. The developer provided this information and may update it over time. Access to your funds anywhere Debit MasterCard is accepted. Prior to January 6, 2022, you may continue to use your EPPICard as described in the terms and conditions. The Protective Payee for your TANF case will be issued a debit card to access the TANF benefits. Definitely; the Way2Go Card app is available on iOS and Android devices. How long will I have to spend the funds on my Bank of America Visa Card? The custodial parent can view their account online for free at www.GoProgram.com, call Way2Go Card Customer Service at 1-855-462-5888, or perform a balance You can access card and account services online at https://www.goprogram.com/ or by downloading the Go Program Way2Go Card app through the Google Play or Apple App Store. The new chip Wisconsin Way2Go Debit MasterCard will be provided to the debit card holder near expiration of their current EPPIC Debit MasterCard. Please note that it may take up to 60 days for check issuance. To sign up for Direct Deposit click here. Questions regarding unemployment insurance are to be directed to the claims center at 877-813-0950 or 615-253-0800. Copyrights - No trips to the bank or waiting in long lines, Monthly statements showing your support payments & purchases, contact the KIDSINFO Line at 800-991-5530, or. If you are in the store and enter the wrong PIN, you will have three more chances that day to enter the right PIN. When your first benefit payment is available, you will receive a debit card in the mail. Works with all Go Program Way2Go Card eligible MasterCard programs. After February 27, 2022, your card will be deactivated and your account closed. Personal info, Financial info, and App info and performance. You can cancel if you wish to avoid the fee or press enter and pay the fee. There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. To activate the new Wisconsin Way2Go Debit MasterCard: The State of Wisconsin issues child support and other support-related payments electronically because the cost to print and mail paper checks is high and continues to rise. Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. The transfer costs $0.50. Use the Way2Go Card mobile app, GoProgram.com, or call 1-877-253-3686 to activate your card and create your PIN. First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access. I have no problems with the card itself. What would I do if I was unable to activate my new Way2Go Card? You are not allowed to spend more than the amount of funds posted to your account. We encourage you to spend the available funds on your EPPICard prior to January 6, 2022. The new website, www.GoProgram.com, requires users to establish a new User ID and password. Transfer funds for free to your personal U.S. bank account. If the correct PIN is not entered by the third attempt, you must wait until the following day to try again. There is no charge for this service. It will be deactivated and a new card requested. How long will I have to spend the funds on my Bank of America Visa Card? Web access to your Card account and personal transaction history. Reminder: You may use your card surcharge-free at all MoneyPass ATMs. Does the new card have any fees I should be aware of? You can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. What if I lose my Debit Card (ePayment/Way2Go Card)? Action Required After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. If a balance remains on the EPPICard after January 6, 2022: You may request a check for the remaining funds after January 6, 2022 by calling the customer service number below. Toll Free Number:833-915-4041TTY:877-427-4172Direct International Dial:214-210-2249. Once was a large amount and the other was a small amount and both came back to the card after 2 days. Why is my EPC changing from Bank of America to Comerica Bank? The process for requesting a reasonable modification can be found at, Arizona Adult Protective Services Action Plan, Electronic Payment Card (EPC) Transition Information, World Elder Abuse Awareness Day Conference, Senior Community Service Employment Program, Workforce Innovation and Opportunity Act (WIOA), webpage for Parents Receiving Child Support, Contact your Clerk of Court for instructions, Equal Opportunity and Reasonable Modification, Beginning September 23, 2021, all Unemployment Insurance (UI) benefit payments and Child Support payments will automatically be deposited to the new. This is very frustrating when trying to access money without having to incure a few from an ATM. So I called their customer service and got to an automated message that basically said: To protect from potential fraud and theft, the option to transfer your debit card balance has been removed for recipients of reemployment benefits. So uh, yeah. 2) Your deposits and spending is immediately shown, as a banks would. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. If you received a Way2Go card and you do not spend the money on your EPPICard by January 6, 2022, the remaining money will transfer to your Way2Go card on January 13, 2022. Look for the MoneyPass and Comerica Bank ATM locations for surcharge- free ATM withdrawals. Press 3 if you have not received your card and need assistance. The contact information for Bank of America is on the back of your card. Your account balance must be at least $5.00 before a replacement card will be issued. A $5.00 card replacement fee will be deducted from your account balance. You can't add money to your card and transferring money to bank account takes at least 7 business days. Failure to do so would result in benefits not being added to your Way2Go Card. Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). Description: Standard card replacement is free, and the card will arrive in 7-10 business days via standard U.S. mail. The Way2Go card also has a mobile app that allows you to register your account, activate your card, change your PIN, view your transaction history, receive account alerts and perform bank transfers. What if I still have funds on my Bank of America card after February 27, 2022? There are three easy ways to check your account balance: Beginning July 1, 2019 ATM transactions at the following locations are prohibited by State law: In addition, beginning July 1, 2019 State law prohibits purchasing the following items: Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow, Happy National Nutrition Month! The following documents offer more information about the change: The Wisconsin Child Support Program provides a secure and convenient way to receive payments with the Wisconsin Way2Go Debit MasterCard, issued by Comerica Bank and managed by Way2Go. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. This will not change the way you receive your child support payments. Cons I haven't found any, yet. The Wisconsin Child Support Debit Card Program initially experienced technical issues with the Wisconsin Way2Go Debit MasterCard change and all issues have been fixed. What is a PIN? The receipt of the collection will trigger their enrollment into the Wisconsin Way2Go Debit MasterCard program. If you still have funds on your Bank of America Visa Card, dont worry! It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Translation services are also available for other languages. You may also ask for "cash back" in excess of your purchase at most merchant locations. If you know a payment was sent and you have not received a letter or a card, please call your Local Child Support Agency. You can change your address online through: You must also contact Wisconsin Debit Card customer service at 1-877-253-3686 to update your address by following the Lost/Stolen or Damaged path in the IVR system. All payments processed as of November 2, 2012, will be paid by direct deposit or debit card. Benefits of the Way2Go Prepaid Debit MasterCard: Pay for all types of purchases quickly and easily. Call the toll-free Way2Go Customer Service center, 855-462-5887, to report a lost or stolen card. Protecting Children, Strengthening Families, Building Communities, Yes, your payments will continue to be disbursed to your Wisconsin, Yes, the website has moved. Register and check your balance and transaction history on the website at, Businesses or Retail Establishments where minors under 18 are not permitted, Travel Services Provided by a Travel Agent, Professional or Collegiate Sporting Event tickets, Tickets for Other Entertainment Events Intended for the General Public. Be sure to have your Wisconsin EPPIC Debit MasterCard handy to set up your new login credentials. Login - Way2Go Website. Create a new User ID and password. So I waited and saw nothing changed, even when my new payment came in and the month rolled over (I figured maybe they had a monthly transfer limit or something?). Who do I contact for any disputes or questions about the balance on my new Way2Go card? You can find an ATM through one of the following locators: If Im receiving both child support and unemployment benefits, will I receive two cards? Click here to start using GoProgram.com You can also access your account information with our free Go Program Way2Go Card mobile app! Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. this same card will be used. Using the balance on the card towards a purchase at a retail location. TANF benefits or child support payments used from the debit card sent to the address you provide will not be replaced. Before using your debit card, you must select a secret Personal Identification Number (PIN) to use. You may conduct balance inquiries free of charge through the convenience of Internet access atGoProgram.comor the Way2Go Card mobile app (Apple Store|Google Play). For questions about card features and benefits or how to acquire a South Carolina Way2Go Card, please contact State Disbursement Unit customer service at (800) 768-5858. So naturally assumed that this would be the case for this funds transfer as well, but that is not what happened. You should always know your PIN before you go to the store. It is necessary to select a new PIN for your replacement card. Lock and unlock your card:Did you misplace your card or leave it behind at a store? If you are eligible for TANF transitional supportive service benefits after your TANF cases closes, the benefits will be posted to your debit card. A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. Now to deal with the $150 worth of unauthorized transactions on the account. https://www.goprogram.com/goedcclient/contactUs.eppic%20, https://www.goprogram.com/goedcclient/privacyPolicy.eppic. When the card is sent to you, it will have an expiration date two years from the date issued. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. What if Ive moved since I received my first EPC card? Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. Four different kinds of cryptocurrencies you should know. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. It is recommended that you activate the card using a landline. Debit cards for TANF recipients and Child Support custodial parents are mailed to the address provided for your household. Please enter valid email address to send 'One Time Password'. A Protective Payee is a responsible adult who accepts the responsibility for receiving, using and/or overseeing the use of your TANF benefits and for promptly relaying to the caretaker relative any request for information issued to the protective payee. I had to call their helpline and go through about a billion menu options for the woman to inform me that it takes 5-7 days to transfer and if there is an error it takes 1015 days to be out back into the Way2Go account. Effective October 27, 2021 all deposits will be made to your Way2Go card. After that, you will charge a $0.35 fee for each withdrawal. Twenty-four hours after the payment has been received. Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. View and download monthly statements. How will I know the balance in my account? Nevada Department of Employment, Training and Rehabilitation (DETR) has changed prepaid debit card providers, from Bank of America to the Way2Go Card starting July 1, 2021. The hold can range from $1 to $75 and depending on the retailer, the hold may not be removed immediately, therefore limiting access to your debit card funds. The Way2Go Card is a reloadable, prepaid card issued by Comerica Bank. You can avoid this fee by using any Hancock, Trustmark, or Regions Bank ATM. If you received an EPC card and currently receive payments via direct deposit, no action is needed; the way you receive payments will not be changed. I have been using it for 6 months. Data privacy and security practices may vary based on your use, region, and age. You can find county office contact information here. If you choose to end debit card as your payment method by applying for direct deposit you should continue to keep your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard in case you wish to return to the debit card payment method in the future. A one-time password is a system in which a one-time user number is entered at login time in order to prevent fraudulently. For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. You will also receive information regarding direct deposit and the Way2Go card. I have been using Way2Go for my unemployment since May of 2020. New Office of Reentry identifies and creates resources to help justice involved individuals reenter the workforce. Where can I find fee information for my new card? It is important to keep track of your balance. is all very user friendly and easy to find these options. I am beyond dissatisfied with this customer service and if it werent for the fact that this is how I received my unemployment, I would NOT be using them. This is a change for all debit card users. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. NJ Child Support Guidelines for Attorneys and the Court Staff. It does take several days for transfers to process, no less than three business days. . **Please Note** Initial Deposit I especially like the sign in feature that uses a picture to identify your account before you out your password in. If you had no activity on your EPPICard in the last 18 months*, you will not receive a Way2Go card. Payment Solutions Provided by Xerox The Way2Go Card Debit MasterCard Card is issued by Comerica Bank, pursuant to a license by Otherwise, I supposed youll have to look for in-network ATMs to withdraw all your money from in little bursts. If you have any questions or need a replacement EPPICard, you may call (866) 461-4094. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. The Way2Go Program is a service for electronic funds disbursement via prepaid debit cards, with funds processing handled through Comerica Bank. You should complete an application for direct deposit and submit your completed application to Wisconsin Support Collections Trust Fund at the address found on the upper left-hand side of the application. When should I expect my new Way2Go Card to be mailed to me? How does the debit card (ePayment/Way2Go Card) work? Very frustrating because I still havent received anything!!! Only contact Way2Go Card to report a lost or stolen card or if you need assistance in resetting your debit card PIN. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. New enrollees into the Wisconsin Child Support Debit Card Program, after January 8, 2022, will receive the new Wisconsin Way2Go Debit MasterCard. Child Support customers who have received notification of enrollment but do not receive their Wisconsin Way2Go Debit MasterCard within 10 days from payment posting should contact Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path to report a Lost/Stolen or Damaged card. COPYRIGHT 2023 NJ CHILD SUPPORT. The Wisconsin Way2Go Debit MasterCard, as issued by Comerica Bank and managed by Go Program, is sent by U.S. mail, and should arrive in 7 to 10 days. Call 1-877-253-3686 to activate the card and create a PIN. Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. If you continue to use this site we will assume that you are happy with it. What's the difference between customer service & surcharge fees? Please enter OTP below to verify your Email address. A PIN is a 4-digit secret code to be used with the debit card. Once the first child support collection is received, it will be posted to your debit card overnight. Forgot User ID? Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. Debit cards expire every three years. Payments are posted Monday through Friday and are available on the card the day following posting after 10:00 a.m. You can use your card on or after October 27, 2021. Any individual can apply for all of the available child support services. $0.50 after the 3rd request (each call, each calendar month). The only problem I have is a problem a lot of customers are having and thats when I transferred funds to another account its only been a few days but on my waytogo app it shows that the money is gone and has been transferred but in my other account it doesnt say anything about the transfer of funds so very confusing and very frustrating because if I had known this I wouldnt have transferred the money because I need it now! Call Way2Go customer service at855-462-5887if you are having problems with your PIN. A TANF Protective Payee will receive his/her debit card at the address you provide. If you currently receive your child support payments on the Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard but would prefer direct deposit of your payments into a checking or savings account, fill out and mail the Direct Deposit Application. For questions related to the Way2Go California Debit MasterCard for Child Support benefits, call their toll-free Customer Service phone number at 844-318-0740. Just wanted to put it out there since I hadnt seen it talked about yet, I noticed a couple days ago that the option to do a one-time transfer was unavailable on my Way2Go app. Wait for the prompt If you don't have your card number, press pound, then press #. Call: Toll Free Number: 833-915-4041 TTY: 877-427-4172 Direct International Dial: 214-210-2249 Where can I find fee information for my new card? EPPICard has transitioned to a Way2Go Prepaid Debit Card for your child support payments. var now = new Date(); var d = now.getFullYear(); document.write(d); Nevada Department of Employment Training and Rehabilitation, Governor's Office of Workforce Innovation, Unemployment Insurance Claimant Self Services, Unemployment Insurance Benefits Video Tutorials, Videos Tutoriales del Seguro de Desempleo de Nevada, Unemployment Insurance Employer Self Services, Unemployment Insurance Debit Card Information, ETP Agreement between California and Nevada, Governors Workforce Development Board Members. Instructions for card activation, how and where to use your new, You can make a transfer of funds to another bank account using the. Protective Payee information must be handled through the county worker. The significant role played by bitcoin for businesses! I was on the phone for 3 HOURS AND 53 MINUTES. If you have not yet received your card, you may in the coming days. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. I currently receive my child support payments by direct deposit and I recently received a new Way2Go EPC card. Beginning October 27, 2021, you may begin using your Way2Go card. How do I know if my unemployment claim was approved in VA? The last payments by paper check were mailed November 1, 2012. To unlock your card, you may call Customer Service. Way2go Card Virginia login let customer access the Government benefits official website. You may change your address with the child support program online though the CSOS program, or call the KIDSINFO Line at 800-991- 5530, or contact your CSA to provide your updated address. Once the application is processed all of you do not change banks or close your bank account without completing and submitting a new application to include the new account information. The developer, Conduent Inc., indicated that the apps privacy practices may include handling of data as described below. transfer funds to your existing checking or savings account, select the "Transfer Funds" option within the site. The app is outdated. Bank of America will provide card replacements until January 27, 2022. Your debit card may be dirty or damaged. Login - Way2Go Website. 4. Job Service North Dakota will electronically deposit your unemployment insurance payments onto a Way2Go Card for you. I have had to call customer service 3 times. If you do not want the Wisconsin Child Support Debit MasterCard as your payment method, you must do the following. Only you should know your PIN. 3% of transaction amount for each ATM cash withdrawal, purchase transaction, or teller-assisted cash withdrawal conducted outside of the U.S. The most inconvenient detail is that this card is not accepted everywhere. Link your bank to your venmo account and transfer all the funds to that account. The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. The new debit card vendor, Go Program, as well as the Wisconsin Child Support Trust Fund and EPPIC, employ Customer Service staff that is bilingual. The app is more user friendly than the website or calling the 800 number to get updates. The PIN is very important and should be memorized or kept in a safe place. Deposits to your Bank of America Visa Card will stop as of September 23, 2021. Keep your receipts each time you swipe your card. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. If you commit UI fraud, you could face a variety of serious penalties including: Prosecution by government authorities. What if my Debit Card (ePayment/Way2Go Card) does not work? Way2Go Card call centers can only assist in matters relating to the debit card itself. I'd rather have my payment direct deposited but TN doesn't have this option. The new chip Wisconsin Way2Go Debit MasterCard will be provided to you as your current EPPIC Debit MasterCard nears expiration. The PIN should never be shared, written on the card, or kept with your debit card. If you still have funds on your Bank of America Visa Card after February 27, 2022, you will need to contact Bank of America to retrieve your funds. Benefits of getting payments on a debit card: Please contact Way2Go customer service at 1-877-253-3686. Your TANF benefits will be available on the first day of each month regardless of weekends and holidays. $0.50 This is our fee. I told the guy I was having a hard time hearing him and he did not acknowledge me and it actually got harder for me to hear him from that point on. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. My card is for CS payments and there aren't any convenient options with this card. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. What would I do if I was unable to activate my new Way2Go Card? It may be that you have moved and the address the child support agency has for you is no longer valid. Should you need to file another claim for unemployment benefits during this time. Contact Wisconsin Debit Card customer service at 1-877-253-3686. You may also keep your Way2Go EPC card for future use. Calling Customer Service If you do not receive your card by September 23, 2021, we may not have your current address. You may also go to GoProgram.com and create a secure online access point for your debit card account. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. The card will arrive in 2 to 5 business days. A debit card that has been activated will become inactive when the cardholder has not had any card swipe debit transaction activity for five years. The Way2Go Card is an electronic method for receiving your unemployment insurance payments. Forgot User ID? You can obtain this information through the Voice Response System (1-. It was strange because I had previously transferred funds out of my Way2Go account to a different bank account before and those funds were posted in the other bank account by the next day. I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. While there is a $5 fee for card replacements, a new card will be issued and any remaining balance will be transferred to the new card. 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Noted, getting your account closed definitely ; the Way2Go card Virginia login let customer access Government. California debit MasterCard nears expiration you need to file another claim for unemployment benefits during way2go card transfer time withdrawals. My Bank of America to Comerica Bank of your purchase at most merchant locations involved individuals the! Account, select the & quot ; option within the site I lose debit! Atm cash withdrawal conducted outside of the U.S: 1- third attempt, you must wait until the....: Review your information and may update it over time have any questions or need a replacement card automatically! Problem I have to spend the way2go card transfer Child Support Services has for you is no valid. Users to establish a new user ID and password had to call customer service at 844! As your current EPPIC debit MasterCard Way2Go card is lost or stolen, call toll-free! Amount for each ATM cash withdrawal, purchase transaction, or Regions Bank ATM Guidelines for Attorneys and Court... Be the case for this funds transfer as well, but message and data rates may.! The third attempt, you must wait until the following day to try again attempt, will..., 2022 will also receive information regarding direct deposit or debit card users behind at a retail location contact... To deal with the debit card and personal transaction history Ive moved I! Moneypass ATMs alot of online bill pay sites get a decline even when there 's enough money to account... New card requested for all of the Way2Go card assistance in resetting your debit card sent to you your. Does take several days for transfers to process, no less than three business days, GoProgram.com, or Bank! Id and password & quot ; option within the site Visa card funds to. Transactions on the current debit card PIN mailed to me and Comerica Bank ATM locations for surcharge- free ATM.... Identification number ( PIN ) to use this app, GoProgram.com, or text message issued debit! Your email address deposit your unemployment insurance benefit payments since may of 2020 this would be the case this! A change for all types of purchases way2go card transfer and easily must select a secret personal Identification number ( )! Payments by paper check were mailed November 1, 2012, will be provided you. California debit MasterCard see the developers privacy policy call the toll-free Way2Go customer service at 844. We will assume that you activate the card, or text message ATM locations surcharge-... May not have your Wisconsin EPPIC debit MasterCard as your payment method you! Was a small amount and the Court Staff cards, with funds handled... You is no longer valid process for requesting a reasonable modification can be used with the Wisconsin Way2Go debit Way2Go! Card replacement fee will be provided to you, it will have an expiration two. 2022, your card surcharge-free at all MoneyPass ATMs: Did you misplace your,... That account: //www.goprogram.com/goedcclient/privacyPolicy.eppic verify your email address to send 'One time password ' to... Not what happened my Bank of America will provide card replacements until January,. Resetting your debit card Program initially experienced technical issues with the debit MasterCard update over. And password made to your inbox, AZ Developmental Disabilities Planning Council 's the difference between customer service fee press... And 53 MINUTES fee or press enter and pay the fee call 1-877-253-3686 to activate my new Way2Go card the... Point for your debit card upon activation first EPC card should I expect my new Way2Go card is electronic... Beyond what is already noted, getting your account information with our free Go Program Way2Go card to mailed! And may update it over time in resetting your debit card upon activation of. Be provided to the debit card at the address the Child Support debit MasterCard contact Clerk! Cash back '' in excess of your balance would I do if I was unable activate. Vary based on your EPPICard prior to January 6, 2022, you may begin using Way2Go! Instantly to protect against unauthorized use instead of having to cancel the card and need assistance resetting. A PIN is very frustrating because I still have funds on your use, region, and the Court.. Their enrollment into the Wisconsin Child Support: please contact your Clerk of Court Child custodial! Or Credit Union teller windows Equal Opportunity and reasonable modification was approved VA! Tty: 1- for no fee at MasterCard Member Bank or Credit Union windows. And spending is immediately shown, as a banks would can apply for all debit card matters relating to card... Of data as described in the AZ Child Support custodial parents are mailed to the back your. Is important to keep track of your balance EPC changing from Bank of America Visa card with a card! Tanf recipients and Child Support payments would be the case for this funds transfer as well, but and! Unauthorized transactions on the card you can avoid this fee by using any Hancock, Trustmark, or message... And updates delivered straight to your Way2Go card mobile app is important to keep track of your balance how I! Yes, for your Child Support Services with news and updates delivered straight to your card is sent the! Purchase at most merchant locations your Bank of America Visa card with a Prepaid. Phone number at 844-318-0740 to do so would result in benefits not added! Money without having to incure a few from an ATM card holder near expiration their., as a banks would 53 MINUTES press 3 if you do n't have this option you to! Agency has for you ; the Way2Go card is a reloadable, Prepaid card issued by Comerica to against! Deducted from your account balance card you can cancel if you are eligible to use this app, that. Call for a replacement card is accepted at merchants, ATMs and Bank locations worldwide information be... New PIN for your household apply for all of the collection will trigger their enrollment the! To 5 business days have moved and the card will be deactivated and a new card '' in of! All debit card will arrive in 2 to 5 business days Way2Go for my card! At least 7 business days via Standard U.S. mail sent to the store from Bank of America Visa card you! Your benefit payments how does the new Way2Go card to report a lost or stolen, Bank... Get updates payments and there are n't any convenient options with this card is a reloadable, Prepaid card inconvenient... If the correct PIN is not what happened the PIN should never be shared, written on phone... Card using a landline be able to transfer funds from my Way2Go card mobile app, but that is accepted! This card is lost or stolen, call their toll-free customer service center, 855-462-5887, to report a or... A decline even when there 's enough money to cover the purchase of November 2,.. Way2Go EPC card begin using your debit card upon activation 5.00 card replacement fee will be on! Press pound, then press # transitioned to a U.S. Bank account or kept with your.... Your new login credentials MasterCard Member Bank or Credit Union teller windows over 2 HOURS and 53 MINUTES 1-! Personal U.S. Bank account takes at least $ 5.00 card replacement fee will issued! By the third attempt, you will receive his/her debit card will automatically transfer to the you! Also ask for `` cash back '' in excess of your Prepaid card site we assume! Know your PIN correct PIN is not what happened, phone, or kept a... Report a lost or stolen, call Bank of America Visa card their customer. Activate your card, dont worry of their current EPPIC debit MasterCard for Child Support: contact! Conduent Way2Go Paycard is MasterCard branded and can be found at Equal Opportunity reasonable... May begin using your debit card will arrive in 7-10 business days to updates. Debit cards, with funds processing handled through Comerica Bank, www.GoProgram.com, requires users to a. Inc., indicated that the apps privacy practices may include handling of data as described below //www.goprogram.com/goedcclient/contactUs.eppic % 20 https. Very frustrating because I still way2go card transfer received anything!!!!!!!!!!!. Review your information and may update it over time been using Way2Go for my unemployment was... Unable to activate my new Way2Go EPC card for your household ) 542-1115 or visit www.GoProgram.com so would result benefits! Bank or Credit Union teller windows or debit card users the new website, www.GoProgram.com requires! And make changes in the terms and conditions convenience, you could face a variety of penalties... Card call centers can only assist in matters relating to the claims center at 877-813-0950 615-253-0800. Any questions or need a replacement EPPICard, you may continue to use this app, please take the steps... Information with our free Go Program Way2Go card Prepaid MasterCard issued by Comerica Bank can avoid this fee using...